Not my usual fare but wanted to try.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
(
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)
The newsletter of Jay Acunzo. Become a stronger speaker and
storyteller, so you can compete on the impact of your ideas, not
the volume of your marketing. Don't market more. Matter more.
Think resonance over reach. Don't be the best. Be their favorite.
New here? Welcome! Subscribe free. (
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)
*************************
A Look Inside My Business
*************************
The image in my head is always the same. It's like an action
movie. The camera chases me from behind, bouncing as I sprint out
my front door. Then it swings up, following my gaze as I watch
the sky burning, asteroids pelting the earth around me. It all
burns down.
Okay, okay, that's a little dramatic as a metaphor for my
business collapsing, but (A) being dramatic sure is useful as a
speaker and storyteller, and (B) it's genuinely how the start of
the pandemic felt for me. I'd spent five years building my
speaking business full-time.
I lost it all in five days.
My livelihood was built around travel and large groups. Few
things are more perfect for a pandemic to destroy. (Maybe if
you're in the face-licking business?) The thing is, when the
world reopened and my peers went back on the road, I did not.
That wasn't the plan even before COVID.
I knew once we started having kids, I'd need to be less of a road
warrior, so the plan was to wean off my travel-heavy work and
build up a services business I could operate from home. Then the
universe decided there would be no weaning to be had. In an
instant, everything crashed down around me. I didn't have the
option of slowly winding down one income stream and slowly
building another. I needed to replace everything. Fast.
Of course, I didn't. I spent a few years lurching around. In that
time, I benefitted from great friends and mentors, cognitive
behavioral therapy, two loving and supportive parents, and maybe
a scoop or two of extra delusion that comes with being a creative
entrepreneur.
Which brings me to this moment and this update to you.
***
For the last three years, I’ve rebuilt my business from my
road-heavy speaking business (the largest thing I’d ever
built—until recently) to a high-end advisory business (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/dphehmuen05lqxsl/aHR0cHM6Ly9qYXlhY3Vuem8uY29t
). It's gotten so much bigger than I can handle alone that I'm
starting to think about hiring (already working with a fantastic
ops manager, Emily Cresswell (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/7qh7h2u95ozrovh9/aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL2luL2VtaWx5Y3Jlc3N3ZWxsLw==
)) and planning to string up a basic website under a brand name
which isn't my own. This will likely launch in the fall.
This advisory business centers on two things: IP development and
public speaking excellence. I work with my clients and cohorts to
help them articulate their expertise in the most compelling ways
possible. They arrive with expertise and a mountain of ideas, and
we turn that into 1 signature, influential idea (their premise)
and the IP built on top of it which allows them to distribute,
own, and monetize their expertise in more memorable, scalable
ways. For some clients, we also work on their signature talk and
their speaker success systems.
About half my clients are paid speakers. The other half uses
speaking as marketing. In both cases, they're typically in the
business of expertise, selling some kind of service(s) or
educational product(s).
Thought leadership, public speaking, and business storytelling
are direct lines to revenue, and my work with them makes it
easier to win more and better clients at higher prices and with
less friction.
******************
BUSINESS BREAKDOWN
******************
For the curious, here is a more detailed look at my business...
REVENUE STREAMS (YTD % OF BOOKINGS)
* One-on-one clients (48%)
* Group programs (25.5%)
* Brand deals (17.5%)
* Speaker fees (9%)
Last year, I had my second-biggest year in terms of gross revenue
since I was a full-time speaker and basically broke myself in
that year. It was all brute-force. I remember one week in
particular, I was crushed to be leaving my then-18-month-old
daughter for a full week as I traveled to Nashville, Whistler,
and Atlanta in the same week. (I lived outside NYC at the time,
though we've been back in Boston since 2019.) Last year was the
second-highest grossing compared to that year, but it felt far
more sustainable.
To start this year, I set an aggressive revenue target, higher
than last year's, and reader, I still can't believe the sentence
I'm about to type: as of last week, my bookings for the year have
passed my revenue target. That means before the end of April,
I've booked more revenue than my entire 2026 goal. I am
gobsmacked, but as my friend and business mentor Michelle Warner
told me, "Welcome to product/market/founder fit. When the
alignment snaps in, the universe tends to follow."
As of this writing, my next opening for 1:1 clients is in August.
Learn about my services here. (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/owhkhwuwdro2rkuq/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL3NlcnZpY2Vz
)
My years of lurching around searching for a focus are over. I
feel like collapsing and, honestly, crying. I can neither confirm
nor deny that I've done both over the last month. (It helps that
I went on a long overdue vacation with my oldest friends in the
world last week, some of whom I've known since I was two years
old, all of whom I've known for at least 26 years! The sunshine,
the deep breaths, the laughs, and the long road to get here since
2020—it all hit me at once.)
REVENUE ANALYSIS
The rise of group (The Green Room):
I maxed out my 1:1 time to start the year, meaning I can't book
any more advisory clients until August, which is a strange,
wonderful, yet stressful thing to acknowledge to others.
That means I've re-thought my group program. Previously, I ran
something for $2,250 called Design My Signature Talk. This was an
eight-week virtual accelerator to build your talk, and it
appealed to a smattering of folks at all stages. But my 1:1
engagements are more expensive (minimum $5k/month for 3- or
6-months). Over time, my existing 1:1 clients started asking
about group, while some 1:1-caliber prospects wanted to start
with a group program. I had nothing for them. Complicating
things, your success as a public speaker unfolds over the long
arc of time, not 3- or 6-months.
As of now, I've sold 8 of 10 seats into the new iteration of my
group program. These are authors, speakers, former execs, and
emerging thought leaders ready to go from one-off keynotes to
sustainable revenue from the stage.
Rather than eight weeks virtually, it's a full-year program,
guided by a light curriculum, with two in-person retreats. It's
meant for experts, authors, and speakers to build their paid
speaking flywheels together -- the talk, the proof, the network,
the systems.
* I'm finalizing those last two spots this week. Reply if you
want to see the sales page with all details.
This group program will eventually become my signature offering,
while the 1:1 advisory services become a premium-level secondary
offering. Both are aligned with each other, serving the same
audience in different ways, rather than splitting me across two
different audiences. My previous group program showed me just how
exhausting it can be to have up- and down-market offerings (or
maybe up- and mid-market, given my prices).
The Green Room will also allow me to remain application-based,
instead of pay-to-join, which I prefer and existing members like
better. I can also run multiple small groups and bring on other
coaches to lead a group or two, scaling my revenue beyond what
1:1 engagements allow for.
All in all, it's snapping into place with 1:1 and group being so
aligned.
Current roster of 1:1 clients:
Here is an anonymized list of clients who have hired me to
develop their premise, IP, and signature talks, as well as their
audience growth and speaking success systems:
* A repeat founder launching a new company helping creators who
are at scale stay safe despite how visible they've become.
[Repeat client]
* A former sales exec in the banking sector who now works with
innovative fintech leaders to help them sell into financial
institutions. [Also joining the Green Room.]
* A former HR executive at global brands who now writes, speaks,
podcasts, and consults about the future of HR. [Also joining the
Green Room.]
* An executive coach previously specializing in neurodivergent
leaders expanding to include all kinds of execs and
high-performers as a coach, drawing on her knowledge of systems
and the brain. [Repeat client. Also joining the Green Room.]
* A veteran brand marketer and strategist building her own agency
and helping her clients rethink the power of actual brand
strategy.
* The CEO of a scaling startup empowering professionals through
exam prep tools.
* The EVP of a midsized software-and-services firm becoming the
known, trusted voice for his organization.
* A veteran podcast producer building his own agency, serving
enterprise brands, learning to step into the spotlight to grow
the business.
Speaker fees:
Looking at my numbers, a few things jump out. Let's start with
speaker fees, since that's what started this whole
entrepreneurial journey for me back in 2016. My kids are 7 and 4,
which means my wife and I can take turns traveling solo without
the other feeling totally crushed at home. But it's still pretty
exhausting—and not at all my preferred way of working. You can
promise me a big bag of cash and a thousand people's laughter and
applause, and that still doesn't come close to the feeling of
simply being at home with my kids. As a result, speaker fees are
where I want them to be. I should end the year with those right
around 10-12%. They were 80% pre-pandemic. This year's totals are
exactly aligned with the target I set for my speaker revenue when
I began to reinvent things three years ago.
Finally.
The next five years will mean growing those slightly, but I have
no plans to return to the full road-warrior mode. Much respect to
my favorite humans who are doing that. I'm here to support you
from behind-the-scenes!
Where speaking fits now:
Today, while I can maintain some direct revenue from speaking,
most of my speaking is the best possible marketing for my
services—and most of those talks happen quietly, privately, to
densities of my ideal audience (niche media groups, community
groups, and collaborative webinars with complementary service
providers, delivered as free sessions).
This is a real advantage I've worked hard to earn, but only
recently have I realized just how differentiating and powerful it
can be for any of us who sell services. If building a keynote
speaking business is like playing basketball on a 10-foot rim,
defended by NBA players, then giving webinars feels to me like
dunking on a Fisher Price hoop, completely alone in the driveway.
The bar is SO low that if you can leap over them, some really
impressive people want to hire you after a guest webinar. It
helps that I can showcase the very same things I help others
develop: my premise, my IP, and my storytelling and speaking
abilities.
(All this to say, if YOU run a media company or community of
established entrepreneurs or executives, invite me to speak. I'll
probably say yes 😊)
Again, I'm still speaking regularly, just at lower volumes, but
I'll do as many guest sessions virtually as the world will allow!
Upcoming talks:
To give you a sense for precisely how speaking fits in my world
today, here's a look at a selection of talks I'll be delivering:
* PAID GIGS: Two private clients hired me to speak virtually to
their marketing teams to set the tone at their off-sites. One is
a media and entertainment conglomerate whose characters,
properties, and parks help you wish upon a star. The other is an
incredible team of marketers building at a leading agency
specializing in TV advertising for its clients. For both, I'm
giving my signature talk, Resonance Over Reach: How to Compete on
the Influence of Your Ideas, Not the Volume of Your Marketing.
* FREE SESSIONS: A few friends also graciously opened the doors
to their communities of creators, where I'll be giving free
sessions about the business of speaking, including Jay Clouse (he
runs The Lab (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/z2hgh7uex3wq3kuz/aHR0cHM6Ly9qb2luLmNyZWF0b3JzY2llbmNlLmNvbS8=
)) and Justin Moore (he owns Creator Wizard (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/p8hehqu4ozxnzdsr/aHR0cHM6Ly9jcmVhdG9yd2l6YXJkLmNvbQ==
), coaching creators on all things brand deals).
* BOSTON STRONG: I'm also speaking at a couple events local to me
(woo!), including BookThinkers LIVE (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/x0hph3ue0w35wdfg/aHR0cHM6Ly93d3cuYm9va3RoaW5rZXJzLmNvbS9ib29rLXRoaW5rZXJzLWxpdmUtMjAyNg==
) and B2B Forum (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/6qhehoule7om7dc9/aHR0cHM6Ly9tcGIyYi5tYXJrZXRpbmdwcm9mcy5jb20v
).
* DANCING IN DENMARK: Lastly, I'm honored to be the opening
speaker at a brand-new event for content marketers, launched this
fall by a successful events organization in Denmark. I'll be
traveling to Odense in October to give my signature keynote, plus
a breakout about public speaking.
***************
WHAT'S WORKING?
***************
Reinventing things was a slog. It got bleak for awhile, and I
considered giving up and looking for a corporate job multiple
times. That all ended about two and a half years ago when things
started to click. I started to feel a kind of momentum I NEVER
had, and this year, I'm holding something in my hand that's
bigger and better than I ever imagined, just trying not to screw
it up.
So what’s working? Hard to say. A million little things, but a
few thoughts:
1) Getting clear on my offerings.
Crazy to say, but as I've suggested above, I couldn't really tell
folks what I sold in my post-pandemic business until the last
couple years. They could be huge fans and holding up wads of cash
asking to hire me. I'd shrug and say, "You can hire me for ...
things. Yep. Definitely things. Also stuff. Plenty of stuff.
Mostly stuff having to do with things I write and speak about."
Oof.
When you sell high-ticket offerings, it's not about the
cleverness of the offering. It's about the clarity.
2) Years of refusing to compromise my values and play the
gimmicky social media game finally align with my offerings and
market.
The tactics to get “bigger” mainly repel serious clients capable
of paying five figure fees. HAVING a big audience can help.
GETTING to a big audience mostly means appealing to not very
strategic or discerning people. Hard to sell premium things to
premium people when you signal you aren’t.
Some folks have approached me over the years to say something
that sounds like, "I appreciate how you don't compromise, Jay. I
can't wait until I have the results I need so I can stop playing
this soul-sucking game."
I tell them the same thing: Pick your clients, pick your future.
If you know and respect me, it's only because I've always been
this way. You don't play the gimmicky-game, then switch it off.
You resist in order to rise. To the extent that I have or am a
"personal brand" named Jay Acunzo, I feel like saying to these
people: how do you think I became Jay Acunzo? My style, my vibe,
my voice, my work's alignment with my values—that's not the
byproduct of success. That's the cause.
(Be right back. I need to take a shower after writing about
myself that way...)3) Leaning into my speaking and my IP away
from physical stages is paying serious dividends and turning
sales calls into formalities.
Webinars, podcast guesting, networking 1:1 and 1:few—relationship
marketing 101. I mentioned this before, so I won't belabor it
here, but a guest talk to 20 qualified people in a mastermind is
much more valuable to me than social posts garnering 10k Likes or
1M views.
The full embrace of relationship marketing has meant slower
follower growth on social media and virtually no email list
growth, but about 3x more leads from a much more valuable
audience. It's not that my audience isn't growing. It's that I'm
shedding folks who aren't relevant and aren't interested in my
current focus while adding people who are. The result is an
increase in value but not totals, as well as many more qualified
people booking calls with me than previous years.
This also means I spend more time on networking calls than
carefully crafting social content. I still post to social media,
but only because it's fun for me to express, poke the bear, and
create. I also love to teach and field questions in my comments.
I never had and still don't have a strategy for LinkedIn. Maybe
that's a mistake. All I know is, the folks who have painstakingly
scoped out their content strategy on these channels are
constantly reacting, constantly stressed, and currently telling
me how the algorithm is reducing their results. Meanwhile, my
LinkedIn impressions are up 40% quarter over quarter. Engagements
are up 34%. And that's the only time you'll catch me checking
these numbers.
Lastly, my relationship-focus (versus traffic-focus) has meant
exceptional conversion rates. In fact, 70% of all prospects who
schedule a sales call with me have hired me. By putting in the
work earlier to meet folks as a speaker, writer, and trusted
voice, someone booking a call with me is asking questions about
timeline and specific work we'd do and how I'd tailor my ideas to
their precise situations. The call is a sample of our work
together and a means to check availability and alignment. It's
not really a "sales" call. They're mostly convinced.
4) A return to my roots.
Before the pandemic, I would freely organize groups to talk shop
and chat with people 1:1 virtually and in-person. I was here to
help. As my network grew and also as things got hard, I tensed
up. I stopped focusing on being useful and uplifting and focused
narrowly on trying to generate some kind of business result,
which mainly looked like "survive." But now, I feel the joy in
simply being helpful again. I've been organizing virtual meetups
of keynote speakers (let me know if you want to join the next
one). I've offered folks my time to talk shop a bit more freely.
I've shared more advice and results from my own work and
traction, not just big-think concepts.
It feels good.
If there's anything I wanted to say to you today, it's that. I've
felt pretty bad for many years building my business. But today,
the sun is shining, the people are kind, and I can see my kids
tossing the frisbee with my wife just outside my window as I
write this. And nothing is pulling me away from them.
------------------------------------------------------
I understand today's world is uncertain and stressful.
------------------------------------------------------
I know what I just shared might make me the exception. But I
promise you, there is a future where things run smoother and get
better. I don't say this because I'm in the business of
self-help. I say this because I'm the beneficiary of others'
help. I say this because I have scars I can point to and stories
I can share.
I'm here, telling you to keep going, because a little delusion is
what you might need. I'm here to say it's possible to align your
values and your business, to serve people you adore, and to not
chain yourself to the feeds and the terrible decisions made by
faraway tech executives who don't care about you or anything but
themselves.
I'm here to share a message from your future, spoken not as
someone who skipped lightly around the world but the guy who
sprinted out his front door to watch a sky on fire, convinced it
was over. But as we know, that's not where the story ends.
Keep going.
***
Save or share this essay:
jayacunzo.com/blog/reinvention (
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)
***
What else can I answer about my business?
Ask me anything in a reply.
***********
Bonus Bits:
***********
1) The biggest mistake speakers make when charging a fee. (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/58hvh8ug2m7rm5i7/aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL3Bvc3RzL2pheWFjdW56b190aGUtYmlnZ2VzdC1taXN0YWtlLXNwZWFrZXJzLW1ha2Utd2hlbi1jaGFyZ2luZy1hY3Rpdml0eS03NDUxNjI4NTczNDgxNjY4NjA4LTBMN1g_dXRtX3NvdXJjZT1zaGFyZSZ1dG1fbWVkaXVtPW1lbWJlcl9kZXNrdG9wJnJjbT1BQ29BQUFQQndCMEJJRjV3QUJWSy1DRGlqUVRtNGhMVUd1Nzd2QUU=
)
2) RSVP before April 27: How to build your services business
without social media (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/25h2h9u3w2dk22i8/aHR0cHM6Ly90aGVtaWNoZWxsZXdhcm5lLmtpdC5jb20vcmVsYXRpb25zaGlwbWFya2V0aW5n
)
* My friend and business sensei Michelle Warner's upcoming
session. I am the beneficiary of her genius and highly recommend
learning from her. This talk is for people who are relationship
marketing-curious and are ready to see the workflow in action to
understand what it would look like in their business.
* Join her live on April 27th at 2pm ET. Register free. (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/25h2h9u3w2dk22i8/aHR0cHM6Ly90aGVtaWNoZWxsZXdhcm5lLmtpdC5jb20vcmVsYXRpb25zaGlwbWFya2V0aW5n
)
* PS: Learn from her format too. These "look over my shoulder"
sessions are genius, and we can all run our own!
* PPS: She also offers an actual bootcamp to build your
relationship funnel. Here's the link to skip the line. (
https://e663a8f1.click.kit-mail3.com/n4urxdk06dsvhx0zm4vf6h642pv7ru3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/qvh8h8udprn9rdsg/aHR0cHM6Ly93d3cudGhlbWljaGVsbGV3YXJuZXIuY29tL3JlbGF0aW9uc2hpcGJvb3RjYW1w
)
Thanks for the work you create, and thanks for supporting mine.
I'm back in your inbox next Friday.
Reply to reach me anytime.
Keep making what matters,
—Jay
JAY ACUNZO
Book me to speak (
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)
Explore my advisory services (
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)
Read past essays (
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) - listen to my podcast (
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)
Playing Favorites is an Unthinkable Media property.
No longer interested? No worries: unsubscribe here. (
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*️⃣ A look inside my business
jay@unthinkablemedia.com4/24/2026
Rut roh.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
(
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)
The newsletter of Jay Acunzo. Become a stronger speaker and
storyteller, so you can compete on the impact of your ideas, not
the volume of your marketing. Don't market more. Matter more.
Think resonance over reach. Don't be the best. Be their favorite.
New here? Welcome! Subscribe free. (
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)
*****************
Hello, my friend!
*****************
I am deep in the throes of developing a small group program for
keynote speakers. If that's you, please reply, and let's have a
conversation. (I'm also going on my first adults-only vacation
with my wife and friends in years. We're celebrating all of us
turning 40!)
For now, I wanted to share two rants about The Current Moment.
May you find catharsis, a few chuckles, and maybe an idea or
two...
IT CAN'T BE YOUR ADVANTAGE IF IT COMES FROM A BOX:
Public speaking is the least technology-enabled skill you can
master. I think about this all the time when folks ask me about
AI. I don't know much, but I'm fairly certain your personal
advantage will never be a tool that all your competitors can ALSO
access for 20 bucks a month. (It doesn't matter the tool, by the
way. Swap out AI for anything else.)
Meanwhile, speaking is the most personal, transferable skillset
which immediately and instantly enhances your value, perception,
memorability, and odds of success everywhere you need to
communicate.
Though I can't force-rank the beloved skills I've worked
tirelessly to master (storytelling and writing included), public
speaking is arguably the least commonly mastered. There are more
great storytellers and great writers in the world than there are
great speakers. If you are all three? You can do whatever the
heck you want in your work. You'll have a much easier time of it.
This is why it has never made sense to me to watch people work
tirelessly and invest serious time and dollars into learning a
tool when they haven't done the same for foundational, evergreen,
and ever-powerful skills.
Listen, to hedge a bit: I don't "hate tech." Technology and
specifically the internet has powered my creativity and business
my entire career, and the majority of people who read, watch,
listen to, or hire me right now would not know I existed without
technology. I'm all kinds of tech-enabled.
But I am also realistic.
If you can access something with a credit card for the cost of a
couple mediocre cocktails each month, and you can follow a
checklist to make it even passable to use, then you aren't likely
to benefit nearly as much as the people selling the thing want
you to believe.
As always, and perhaps more than ever, it's not the knife, it's
the chef.
It's not the gear, it's the talent.
It's not the mic, it's the speaker.
It's not the tool, it's you. It's f*cking you. Never forget that.
[Find and share this rant here (
https://e663a8f1.click.kit-mail3.com/gkup86o0q6a5hlwg3v2urh8ogezp4h8g2408pkwv3w06x2x2544x9kl7z555pr55l8pwvgn089p30xwe83pk9kozxe6qg3p0o887gw6d6g48k7q8mdv5o6k5vdxc2mkz4/dphehmueno9pdlsl/aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL3Bvc3RzL2pheWFjdW56b19wdWJsaWMtc3BlYWtpbmctaXMtdGhlLWxlYXN0LXRlY2hub2xvZ3ktZW5hYmxlZC1hY3Rpdml0eS03NDUwNTQxODgwNzYyODE4NTYwLVpnVDQ_dXRtX3NvdXJjZT1zaGFyZSZ1dG1fbWVkaXVtPW1lbWJlcl9kZXNrdG9wJnJjbT1BQ29BQUFQQndCMEJJRjV3QUJWSy1DRGlqUVRtNGhMVUd1Nzd2QUU=
).]
***
"WHY DO YOU HATE AI SO MUCH, JAY?"
I was recently asked that on a podcast. Can I be honest for a
second (he says, fully planning on being honest for a second)?
I've never been more satisfied with a rant of mine.
Here's what I said. (
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)
Thanks for the work you create, and thanks for supporting mine.
I'm back in your inbox next Friday.
Reply to reach me anytime.
Keep making what matters,
—Jay
JAY ACUNZO
Book me to speak (
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)
Explore my advisory services (
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Read past essays (
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) - buy my book (
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)
Playing Favorites is an Unthinkable Media property.
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*️⃣ I put my ranty pants on
jay@unthinkablemedia.com4/17/2026
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*️⃣ How I broke through
jay@unthinkablemedia.com4/10/2026
Wonder > attention
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*************************************
"I can't believe people can do that."
*************************************
I want to live in a world where we value wonder more than
attention.
This goes both ways:
* We experience wonder, rather than melt our brains into a tiny
screen as we waste away our attention. This feels like growth and
expansion rather than hiding or withering.
* We create wonder in others, rather than constantly and
aggressively scrambling for their attention. This feels like
giving rather than taking.
I want to live in that kind of world. I want to build that kind
of world. And I think this happens once we start to realize where
the most value and meaning actually comes from when we experience
something. The source of something's power isn't really the thing
itself. The source of the power is that people decided to make
it.
When I experience something, it carries more meaning and
therefore does the job the thing is meant to do better because I
can appreciate that people were behind this. In the same way a
bot producing a sketch is less impressive than a human sketching
by hand, it is human effort and striving and struggle that
matters most when you create something meant to resonate. If you
want to influence and inspire, if you want to build an audience
of passionate fans and followers (at least one that doesn't make
you want to walk slowly into the ocean most days), then we can't
omit that part.
The proverbial "journey, not the destination" applies here a
little bit. But mostly, it's a realization your audience has
about the journey which separates truly resonant work from
commodity material.
***
This week, I was grateful my family and I caught the livestream
of the liftoff of NASA's Artemis II mission. (Thanks, Dad, for
reminding me. I know you're reading this.)
(That's not sarcasm. I'm nothing if not the byproduct of two
supportive parents!)
Anyway, in the moments leading up to the launch, you could hear
astronauts, NASA representatives, and aerospace experts talking
excitedly to the media about what to expect and why this was
happening. Then, during liftoff and the moments thereafter, you
could hear more chatter from people involved, whether from the
control room or through additional media coverage. In all of that
discussion, I was struck by something.
They didn't celebrate the achievements of technology. They
celebrated the achievements of humankind. After all, when Neil
Armstrong became the first human to step foot onto the moon, he
said, "That's one small step for [a] man, one giant leap for
mankind." But I just loved what I heard from people involved in
the Artemis II mission. It felt familiar, like hearing people
talk about the Olympics. This was a moment for humans.
They didn't applaud the achievements of metal and plastic. This
wasn't a big moment for nuts and bolts. This launch didn't bring
together a diverse array of rocket fuels to celebrate this
milestone.
This was about people. People did this.
Wow. Incredible. In those moments, I felt a deeply rooted sense
of wonder surround my person.
What if we appreciated everything the same way?
I'm so sick of people running around the internet going, "Look
what AI can do!" I want to see what people can do. I want to see
what YOU can do.
"I asked ChatGPT..." I don't care in the slightest. What did you
ask yourself? How did you answer? What did you find awaiting you,
once you decided to examine the contents of your heart? What are
the truths you're sharing about your flesh and bones existence?
Give me THAT work. Let's build THAT world. I'm certainly going to
try.
Some people are impressed when an AI tool pops out an animation
of a robot running through the woods. I'm not. Not in the
slightest. Big whoop. It's built to do that. It was programmed.
It didn't make choices or face friction or self-doubt or
competing priorities or peer pressure to do that, yet it emerged
triumphant. You know who did? The team behind The Wild Robot.
That's why lazy uses of AI makes me shrug and that movie made me
cry. Err, uh, I mean, it was raining on my face. I had dust in my
eye. It was the dog.
Shut up.
Watching the Artemis II, I had a familiar thought. This thought
pops to mind whenever something resonates with me:
"I can't believe people can do that."
This, my friend, is the true source of something's power and
meaning. It's why I feel so much wonder at the world. It's not
the thing itself, the "face value" of it. It's the fact that
human beings made a decision to do something. Then, so much — so
very, very much — went into making it happen. They made choices,
overcame a ton of internal and external friction, then created
something, achieved something, and made me think and feel
something. That required a heck of a lot from them to do it.
Meanwhile, we exist in a moment in the business world where
content creators are effectively saying to others (as Brendan
Hufford has said): "I deserve your time, but you don't deserve
mine." What went into the work was virtually no effort, but
people still expect others to spend time with it. That makes no
sense.
But then I encounter something that moves me, and I'm back to
thinking, "I can't believe people can do that."
The thing is, this thought evolves into two additional thoughts
shortly after it arrives. The sentence sounds the same. What
changes is the emphasis.
At first, it's about the thing I'm experiencing on face value:
"I can't believe people can do THAT."
The emphasis is on the piece, the project, the experience, the
THAT. But then rather quickly, I start to realize, "Wait a
second, this thing didn't just exist. It had to be thought out,
designed, developed, shipped." The emphasis changes:
"I can't believe people can DO that!"
Wait a second, they chose to do that! They invested their finite
energy and time on this earth to DO that. That's incredible! Yes,
the thing itself is great, but the actions required to make it
real? That's where the meaning comes from. I'm more impressed and
moved because others had such commitment to do it, to pursue it,
to try and fail and learn and try again. They chose to DO that.
My appreciation runs deeper and the meaning feels grander than
the face value of the thing (the "THAT" of it all) because of
that journey (the "DO" of it all). And so I think, "I can't
believe people can DO that!"
But then, dear reader, the sentence takes its final form. This is
the best part. It's just ... delicious. Oh man. Oh, dearest
reader of mine. It's THE best part. The BEST part.
To understand the best part, I need to share one quick tangent.
Earlier in the week, days before we watched the Artemis II, I was
showing my first-grade daughter, Aria, a music video from
Coldplay. We'd heard their song "Higher Power" playing somewhere
in the world, and she loved it, so later that day, I found the
dance video on YouTube (
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). We sat there together, gawking at it.
It's here you need to know something about Aria: she's perfectly
named.
We couldn't anticipate it, but we gave her a name connected to
music, and she's blossomed into the most musical, creative little
human. She is obsessed with listening to music, singing songs,
and dancing. She's also bizarrely fluid and graceful and advanced
in her dance moves and her ability to mimic a singer on stage.
(People reading this who have met me in-person or watched me give
a talk are screaming at the screen, "IT ISN'T THAT HARD TO
UNDERSTAND, DUDE!" Yep, I get it: she got my wife's beauty and
grace, and my desire for the spotlight. I love it.)
When Aria turned two, she began using random things around the
house as microphones. Her grandparents then bought a plastic mic
and mic stand, which became her favorite spot in the house during
the pandemic. We have a million videos of her tiny vertical
ponytail bouncing up and down as she sang along to any song she
heard. She'd close her eyes, furrow her brow, grip the plastic
blue mic with both hands, and dramatically sing U2's "Stuck in a
Moment" and Elton John's "I'm Still Standing." (Thank you, Sing
soundtrack.)
Once she got a little older, Aria discovered she could sing AND
dance at the same time, and so she'd find literally any
reflective surface and perform. This means for the last few years
of my life, about three or four times a week, I stand at the
kitchen sink washing dishes and receive a private musical
performance courtesy of Aria, tearing it up in front of her
reflection against the back door.
Between at-home performances and now dance classes and recitals,
Aria has been all-in on musical performances. As she told me the
other day, partway through popping and locking across the living
room: "Daddy, I love to dance because it's how I EXPRESS."
My heart almost exploded out of my chest.
Back to the video. Aria and I watched the "Higher Power" dancers,
and her jaw slowly dropped. She stood perfectly still for two
minutes—an eternity for a seven-year-old. Then she asked me an
important question:
"Are those people really doing that?"
Not because she thought it was fake, but because she wanted to
know: Is this really possible? You can move like that? You can
make a video like this? You can have a job like theirs? You can
EXPRESS like they do?
Yes, Aria! Amazing, right?!
Satisfied with my answer, she shared the tiniest smile and
softest giggle, then started twirling around the room.
That was two weeks ago. I've been thinking about that moment
nonstop as I encounter things I love in the world. I'll watch a
favorite show. Then a moving film. A YouTube video of an author
delivering a keynote. I'll read a book. Then a newsletter from a
friend. I'll see a clever caption on an Instagram reel. I ate
dinner at a local sushi restaurant on a Wednesday and tried on a
new jacket for date night on Friday. I enjoyed a latte with foam
art. Munched on a pastry from the local bakery. Sifted through
some drawings from my kids. Drifted to sleep playing to some
music.
The Artemis II takes off.
"I can't believe people can do THAT."
Then the same thought starts to evolve.
"I can't believe people can DO that."
Then, dearest of all the readers, the most meaningful realization
yet:
"I can't believe PEOPLE can do that."
And there it is.
The source of the meaning and power of a moment, a piece, a
project, a mission.
People can do that. People.
"I can't believe PEOPLE can do that."
Because, hold up, wait a second, do you know what that means? I'm
a people. You're a people. Aria is a people, albeit more graceful
and beautiful than the other 8 billion. My son is a people too,
although he's a much sillier little goober than the rest.
Your audience? People. That crowd for your keynote or webinar
today, that prospect or customer, client or colleague? People.
"I can't believe PEOPLE can do that."
This matters, because it means WE matter. It's meaningful,
because it means WE can create meaning. If PEOPLE can do that,
imagine what YOU can do. Imagine what WE can do.
When I think to myself, "I can't believe people can do that," the
meaning and value I receive shifts from the thing itself to the
journey to create the thing to the creators of the thing. PEOPLE
can do that.
That's when I feel the deepest form of wonder at this world.
And that's the kind of world I want to create for myself, create
for others, create for my kids.
If PEOPLE can do that, that means *I* can do that! *YOU* can do
that! *WE* can do that!
Look at what we're capable of.
Look at what's possible.
We can do THAT.
We can DO that.
WE can do that.
So what are we waiting for? Let's fucking do it.
***
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*️⃣ I can't believe people can do that
jay@unthinkablemedia.com4/3/2026
Break the Wheel.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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I've been underwater with a combination of client work, typical
kiddo-delivered colds, and developing some meaty new projects, so
the newsletter has taken a back seat (sorry!). Today, I thought
I'd share Chapter One of my book, Break the Wheel: Question Best
Practices, Hone Your Intuition, and Do Your Best Work.
It's been a long time since I've talked about or shared this
book's material, but it still holds a special place in my heart
and career.
I'm also convinced that, like most things I talk about, the
proliferation of AI has only made this stuff even more important
to us all.
If you like what you read today, buy a copy here. (
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***
*****************************************************************
Break the Wheel: Question Best Practices, Hone Your Intuition,
and Do Your Best Work
*****************************************************************
CHAPTER ONE:
“The day of reckoning is upon us, my brothers! What is life, if
not to die a glorious death?”
The Viking leader stood at the back of his ship, barking at his
men as a storm threatened to overturn them.
“Fear not, for tonight we drink in the halls of Valhalla! Row!
Awaken, and welcome death!”
Seconds later, their ship tumbled over a waterfall... straight
into a man’s mouth. Millions of people laughed.
Those people were watching the Super Bowl, and those Vikings were
part of a commercial for Death Wish Coffee. Television airtime
during the big game carries a hefty price tag—upwards of $5
million per thirty seconds—but Death Wish ran this ad for free.
For the average small business, a free Viking-themed Super Bowl
ad would be the most surprising thing about them, but if we were
coffee experts, we might point to something else. If we were
coffee experts, we might be surprised to learn Death Wish is able
to survive at all, let alone thrive as it is today. In fact, if
we were coffee experts, an early decision made by the company’s
founder might seem so unconventional, we’d consider it
unthinkable.
And here’s the thing: It is unthinkable. Until you hear his side
of the story.
Death Wish founder and CEO Mike Brown mostly wears black hoodies,
jeans, and work boots. He has short brown hair and a
close-cropped beard—both touched with gray—and a broad, warm
smile. Although he loves the work he does at Death Wish, he
didn’t set out to start this company. He didn’t set out to work
in the coffee industry whatsoever.
His journey began in Saratoga Springs, New York. It’s one of
those classically northeastern American towns. Squat, brick
buildings with local shops and restaurants dot the main street,
and plenty of leafy green neighborhoods weave all around it. Lots
of blue-collar workers call the area home, while lots of New York
City residents, living 200 miles south of Saratoga, call it “that
place with the horse racing.”
In 2008, Mike Brown felt like his career had stumbled out of the
gate. He’d earned a master’s degree in accounting because he
figured that’s what a successful professional does. But after
landing a job following graduation, he realized he hated
accounting. He was miserable, so he quit.
After a few weeks of lounging around local coffee shops without
any prospects or ideas, Mike decided to start a coffee shop of
his own. He called it Saratoga Coffee Traders.
As you’ve probably experienced firsthand, most coffee shops look
the same. Sure, there are a few incremental differences: a
pristine white display case, a new twist on a familiar drink,
and, wait a second, is that some extra exposed brick I see? (My
millennial senses are tingling!) But for the most part, every
coffee shop experience feels identical. Mike knew this all too
well. After spending countless hours in those establishments,
growing increasingly frustrated with the commodity feel, he
decided to build something different.
Unfortunately, simply aspiring to create something exceptional
doesn’t guarantee you will. You still need to make the right
decisions to succeed, and despite Mike’s admirable intentions, he
was making some terrible decisions. For instance, to liven up his
menu, he decided to sell twenty-five different blends of coffee.
Even worse, he carried more than two hundred different types of
candy. (Yes! At a coffee shop!) So in one sense, I guess Mike
succeeded in building a different kind of experience than the
average coffee shop. Of course, as he soon realized, it’s not
enough to simply be “different” than the average. Because Mike
was tanking his business.
“I pretty much ran it into the ground,” he said. He’d been open
for less than a year, and he was already in danger of closing
shop. “I actually painted out the worst-case scenario. If I lost
everything—if I lost all my savings, and I had to sell my house
and sell my car—what would be my worst-case scenario?”
He figured, God forbid, if all that happened, he’d move back in
with his mother. He’d be damned if he’d return to accounting.
He’d rather sell all of his belongings and move home.
“And that’s exactly what happened,” he said. “The exact
worst-case scenario that could have happened, happened. It was
even a little worse than that too. I had to borrow money from my
mom to pay my employees.”
To turn things around, Mike did what many of us would do in his
shoes: he sought the advice of experts. Everyone he met, plus all
the research he conducted, pointed to one fatal flaw in his
business. Without realizing it, he had committed a mortal sin in
the coffee industry. Mike was roasting the wrong type of coffee
bean.
This realization, and Mike’s subsequent reaction, would
ultimately spawn the wildly successful Death Wish Coffee brand.
But to understand what happened next and why it was so
unthinkable to industry experts, we first need to know some
basics about coffee beans.
The two most common types of coffee beans are called arabica and
robusta. Arabica beans represent more than 70 percent of the
world’s coffee crop each year. That cute little cafe on the
corner? They serve arabica. That bag of beans from the grocery
store? Arabica. That
grande-skinny-half-caff-Guatemalan-Casi-Cielo at Starbucks? Yeah,
arabica.
This makes sense, since arabica is delicious. Robusta, on the
other hand, can be borderline torture to drink. You typically
encounter robusta beans in instant coffees, like those little
sleeves of grounds you see in hotel rooms—the stuff you mix into
hot water as you sob quietly over your mug. Robusta coffee is the
kind of coffee that makes you weigh how badly you need your fix
against how willing you are to have Nasty Old Man Breath for the
next twenty-four hours.
In the minds of coffee experts, there is a right and a wrong bean
to roast, and our friend Mike was roasting the wrong one. He came
to the conclusion that if Saratoga Coffee Traders was going to
succeed, he had to roast arabica beans. That’s the best practice.
That’s what he should do.
One day, a customer walked into Mike’s struggling shop and asked,
“What’s the strongest cup of coffee you can make?”
The customer was a truck driver about to embark on another long
journey, so he told Mike he wanted something strong and dark.
However, after all the research Mike had just done, he knew that
“strong” and “dark” usually don’t mix. (Despite what you might
think, lighter coffees are more caffeinated.) So Mike did his
best to satisfy his customer, pouring the truck driver the
darkest roast he’d brewed that day, and the man went on his way.
As the shop fell quiet again, and Mike’s anxiety about his
business began to creep back into his mind, he realized he’d
heard that request before, always from the same type of person:
truck drivers, construction workers, and all these hard-charging,
hardworking individuals. They would march into the shop and
demand stronger and darker coffee. Mike wondered, “What if I
surprised that group of people?” He set his sights on a new goal:
Mike would create the world’s strongest coffee.
That’s a great aspiration, right? But more than merely sounding
good, this aspiration helped Mike make good decisions in a very
concrete way. By stating his aspiration out loud, he turned that
previously vague desire to do something great into something
specific he could create. Before that moment, he’d tried
everything and anything to figure out what “better than average”
meant. Once he was able to articulate it, however, Mike regained
a sense of clarity that he’d lost along the way.
Without realizing it, Mike had unhooked himself from the endless
cycle that we each face whenever we make decisions at work. We’ll
explore this cycle in more detail later. For now, just know that
it’s the reason why so much commodity work exists today. This
ubiquitous approach to making decisions is why so much work and
so many careers plateau. Mike, on the other hand, eventually
bridged the gap between commodity work and an exceptional career.
How can we do that too?
WHAT DOES YOUR “BEST WORK” EVEN MEAN?
Have you ever stopped to wonder what it really takes to do your
best work? What does it take to do anything exceptional compared
to the typical stuff shared around your industry?
A lot of ink and many more pixels have been used to explore the
traits of successful people. The idea here is that, if we can
mimic them, we can be successful too. I’ll admit, many of those
books are well-intentioned and quite good to read. Unfortunately,
most are crap on a cracker. Attempting to learn from others only
goes so far. It’s the same as simply relying on conventional
thinking. All of this merely provides us with possibilities, not
answers, and then it’s up to us to vet those possibilities to
ensure they’ll work for us. That’s what ultimately matters most,
isn’t it?
Unfortunately, vetting ideas or advice is not something most of
us have been taught to do. It’s not something we spend much time
doing, either, especially when you consider how much time we put
in learning from experts, looking for shortcuts, or even
tinkering with the latest trends or tools. Rarely do we stop to
wonder if we’re making the best possible decisions for our
specific situations. By the end of this book, that’s what you’ll
be able to do. As we embark on this journey together, unlike most
advice books, we’re not looking to learn what it takes for
“anyone” to do their best work. Instead, we’ll focus on a much
more important question: how can you start doing yours?
To figure that out, Mike Brown articulated his aspiration out
loud to himself and to others: “I’ll create the world’s strongest
coffee.” With that statement in mind, he could begin to vet his
ideas, as well as the endless advice of others, to make the best
decision for his specific situation. Using that aspiration like a
litmus test, he could more easily and confidently understand
which idea or approach made sense, and to what degree. For
example, when experts told Mike to stop selling twenty-five types
of coffee and two-hundred types of candy, he instantly agreed.
That advice made total sense for his situation. If you’re going
to create the world’s strongest coffee, you can’t be distracted
with the cost, logistics, and marketing required to sell hundreds
of products. On the other hand, when Mike was told to roast
arabica beans instead of robusta, he confidently bucked the
trend. Arguably, using arabica coffee was the most
widely-accepted approach among coffee businesses in North
America. Doing anything else would be foolish, almost crazy, but
to Mike, roasting robusta beans seemed like the best decision for
him. Why?
It turns out that roasted robusta beans contain more caffeine
than roasted arabica beans. According to the Coffee Research
Institute, one robusta bean is more than 2 percent caffeine,
while one arabica bean is just over 1 percent. On average, a
single cup of coffee made with robusta contains 83 percent more
caffeine than the other stuff. If your aspiration is to create
the world’s strongest coffee, this information is pretty darn
useful.
So, yes, in general, you should roast arabica beans for your
coffee. But Mike isn’t operating in a generality. He operates in
a very specific situation, just like the rest of us. For Mike, it
made more sense to reject the conventional approach and roast
robusta coffee. As we know already, the last thing he wanted was
to create another average coffee shop. However, only once he
committed to creating the world’s strongest coffee did Mike know
what “better than the average” meant to him.
In our quest to do great work, Mike’s aspirational statement
holds a clue for how we might start our decision-making process.
In later chapters, we’ll explore the idea of aspirations in more
detail and learn about a powerful heuristic called “aspirational
anchors.” For now, ask yourself: When you say you aspire to be
exceptional instead of average, what exactly does that mean? In a
world full of best practices, what are the right practices for
you? What is your version of the robusta coffee bean?
Once Mike decided to roast robusta beans, he broke from experts
in a stark way. But admittedly, conventional thinking still holds
some value. It can tell us what worked in the past or what works
for others, and when we need results, we’d be wise to consider
that information. The whole “stand on the shoulders of giants”
maxim feels valid, doesn’t it? So if you’re Mike, and you’re
going to break from what experts say to do, you better be damn
sure that you’re well-informed. In other words, it’s not enough
to merely break from conventional thinking. The goal is to
understand our situation enough to know whether or not the
conventional approach is right for us. When all Mike did was
fight against the commodity coffee shop experience, he tanked his
business. Not until he could explain why his way was better than
the typical way did he actually see any results. If he started as
a rebel without a cause, he then transformed into a rebel with a
purpose—and that purpose was something coffee experts could never
have anticipated.
Working behind the counter at Saratoga Coffee Traders that first
year, Mike got to know who his customers were and what they
wanted. His customers were truck drivers, construction workers,
entrepreneurs, service workers and stable workers at racetracks,
and other lace-up-your-boots and pick-up-your-pail types. Mike
realized that these customers viewed coffee the same way they
viewed Red Bull or Five Hour Energy: as a means to an end. Mike
reasoned that if his customers wanted strong coffee, and they
viewed coffee as a hasty transaction instead of a long, leisurely
activity, then the chocolatey or fruity flavors promised by
arabica roasts weren’t as important. For Mike’s customers, the
goal was the outcome, not the experience. They wanted the ends,
through whatever means necessary.
So what “ends” did Mike’s customers want? In finding the answer,
Mike was inspired by that simple ques- tion from that one truck
driver. Remember, he wanted a dark and strong cup of coffee. What
this man didn’t realize, however, is that those two traits don’t
typically go together. You see, as all coffee experts know,
darker roasts tend to be weaker. That’s because the beans have
been roasted for longer, removing more caffeine than in lighter
roasts. But if Mike had shared this fact with the truck driver,
in addition to losing that customer thanks to a rather
condescending reply, he would have made two faulty assumptions
that industry experts often make.
First, in claiming that “strong” and “dark” don’t typically go
together, a coffee expert is assuming that the coffee in question
is arabica. You can’t create a dark roast that’s also strong
since, to get arabica coffee dark enough, you end up roasting
away much of its caffeine. The second assumption is that the
other common type of coffee, robusta, isn’t a viable option,
given the more bitter flavor and small inventory in North
America. So now you have two choices: create a dark roast or a
strong roast. You can’t do both.
On average, these assumptions are true. But Mike isn’t operating
in an average situation. He didn’t act like an expert, embracing
what works in general. Instead, he acted like an investigator,
looking for evidence of what could work in his specific
situation, with his specific customers. His customers drank
coffee like those chemical-flavored energy drinks. Robusta beans
are fine. Darker and stronger coffee is possible. I’ll create the
world’s strongest coffee. Mike’s aspiration was both personal and
logical. He wasn’t a rebel without a cause at all.
Next, Mike extracted an insight from his data to ensure his
aspiration matched what his customers were willing to buy. His
data was simple, if qualitative: customers kept asking for strong
coffee. Therefore, it’s easy to make the assumption that
customers want stronger coffee. But that’s not a true insight—not
yet. Instead, acting like a true investigator, Mike kept asking
questions. Why? Why do customers keep asking for stronger coffee?
What is it about them in particular?
Well, obviously, they want more caffeine. No?
Sure, Mike thought, but why do they want more caffeine?
Well, clearly, they want more energy during their day. Right?
Yes, but why do they want more energy during their day? What are
they doing all day?
It’s here that Mike found a useful insight—one that could
challenge industry-wide assumptions of what works “in general”
and help him tailor his decision-making. (When the answer to
“Why?” stops feeling obvious, you know you’re on the right
track.) So, why did Mike’s customers want more energy?
Well, he thought, they’re truck drivers. They’re construction
workers. They’re racetrack workers. They’re hard-charging
and—wait a second—hardworking individuals.
Aha! There it is! These people don’t want stronger coffee. They
don’t want more caffeine. They don’t even want more energy. No,
in reality, Mike Brown’s customers want the ability to work
themselves to death.
So that’s exactly what he sells.
That’s why the name “Death Wish Coffee” makes sense, although we
laugh and shake our heads just hearing it. That’s why Mike’s
aspiration is strategic, not fluffy or foolish or rebellious.
That’s why robusta beans are safe instead of risky. Mike had
informed his aspiration with a fundamental insight about his
customers. His customers work their butts off, and they reach for
coffee for the end result, not the experience. They want the
ability to work themselves to death, so that’s what Mike should
sell.
When we operate like Mike, like investigators, we stop acting
like a commodity and become the exception. For instance, in the
coffee business, plenty of brands sell strong coffee. Plenty of
brands sell caffeine. Some brands even sell the idea of more
energy during your day. But Mike and Death Wish Coffee are the
only ones who sell the ability to work insanely hard. Had Mike
copied the average approach, he’d have missed this opportunity.
That’s the danger of focusing on “what works” across a job
function, company, or industry. We’re at risk of relying on
assumptions others are making about the specific details we face
each day. “That works in general, so just follow that.”
What if we stopped relying on what works in general?
What if we stopped obsessing over everyone else's "right" answers
for us and started asking better questions?
Because finding best practices isn't the goal. Finding the best
approach for you is.
***
Get a copy of Break the Wheel for yourself, and while you're at
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Thanks for the work you create, and thanks for supporting mine.
I'm back in your inbox next Friday.
Reply to reach me anytime.
Keep making what matters,
—Jay
JAY ACUNZO
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*️⃣ Free chapter of my book
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So much fun coming up!
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
(
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)
The newsletter of Jay Acunzo. Become a stronger speaker and
storyteller, so you can compete on the impact of your ideas, not
the volume of your marketing. Don't market more. Matter more.
Think resonance over reach. Don't be the best. Be their favorite.
New here? Welcome! Subscribe free. (
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)
Hello, my friend! I have a smattering of good stuff for you
today. Let's dive right in...
------------------------------------------------
I. Hosting an informal call about paid speaking.
------------------------------------------------
This Friday, March 20, from 11 to 12:30pm ET, I'm hosting an
informal discussion on Zoom about paid speaking.
Free, informal, and meant for folks who are already charging at
least $5k for their talks and/or people seeking to generate
$100k+ in annual revenue from speaker fees in the near- to
medium-term.
If you'd like to participate, register here (
https://e663a8f1.click.kit-mail3.com/75u4e0g860t8h6loqgkuzhwrve696hro3q2rdemp4m209393wqq9zev7lwwwd6wwvrdmpok2rzd429mxr4dezegl9x08o4d2grr7om050oqre78rn5pwg0ewp59i06pq4/x0hph3ue289dd3bg/aHR0cHM6Ly9kb2NzLmdvb2dsZS5jb20vZm9ybXMvZC9lLzFGQUlwUUxTZV9rODV3MjNGVV9lREJWX2llMVdCbDIxX05HZ2dYckZ1N2t6ampjZFFVQlVyZVdBL3ZpZXdmb3Jt
).
FAQs:
WHY ARE YOU DOING THIS?
Selfishly? Because it feels good, and because I learn about the
pains, problems, and language used by an important part of my
audience and market.
More generously? Because I want to help people avoid the common
mistakes I see in trying to go from a handful of paid gigs to
meaningful revenue. They over-invest in the wrong things, or
maybe the right things but in the wrong order, like glossy reels,
contacting bureaus, and looking for greater fame in their space
or overall. None of these are actually the drivers. A lot of
advice out there angers me, because it overlooks how paid
speaking actually happens (especially when the goal is to be
systematic, not sporadic).
WHO IS ATTENDING?
About 20 people are confirmed to attend already from my network
and my LinkedIn post, all creators, authors, consultants, and
keynote speakers.
WHO SHOULD NOT ATTEND?
This won't be relevant and in fact will be the wrong advice for
people who are beginners or folks who don't wish to charge a fee
for their speaking. This will also be irrelevant to folks who
have little to no speaking traction yet.
WHAT WILL WE DISCUSS?
I'll share some initial, upfront context and frameworks, then
we'll talk shop about your actual realities. I'll take questions
and offer my input as best I can in the moment, pointing to
resources and next steps where I'm able.
***
-----------------------------------------------------------------
II. Delivering the final webinar (
https://e663a8f1.click.kit-mail3.com/75u4e0g860t8h6loqgkuzhwrve696hro3q2rdemp4m209393wqq9zev7lwwwd6wwvrdmpok2rzd429mxr4dezegl9x08o4d2grr7om050oqre78rn5pwg0ewp59i06pq4/kkhmh2unwg622zsk/aHR0cHM6Ly9ob21lLndpc3RpYS5jb20vbGl2ZS9ldmVudHMvMHc1c2xieGx4ZD91dG1fY2FtcGFpZ249d2ViaW5hci1jYW1wYWlnbiZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9amF5LWFjdW56bw==
) of my series Host Better Webinars in collaboration with Wistia.
-----------------------------------------------------------------
This Thursday, March 19, at 1pm ET, I'm hosting a session called
Registrants to Revenue, all about how to deepen relationships
with your audience after they attend a webinar and accelerate the
buyer's journey towards a sale.
There is a lot of messy stuff about giving webinars, but we can
and should bring a strategic lens to this work—and a repeatable
framework. In the session, I map the stages audiences must move
through to go from webinar attendees to fans and buyers, and I'll
propose a few specific ways you can earn near-term revenue from a
webinar while still keeping everyone else in your audience. (No
more hard-selling in the short-term at the expense of long-term
trust and results. We need sales today, but we also need them
tomorrow! Ideally, tomorrow's will also come easier.)
Register for free right now. (
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)
This series has been so fun, and I'm grateful to my partners at
Wistia for their collaboration and creativity!
***
-----------------------------------------------------------------
III. NEW RESOURCE: How to go from sporadic paid speaking to a
consistent pipeline of keynotes (
https://e663a8f1.click.kit-mail3.com/75u4e0g860t8h6loqgkuzhwrve696hro3q2rdemp4m209393wqq9zev7lwwwd6wwvrdmpok2rzd429mxr4dezegl9x08o4d2grr7om050oqre78rn5pwg0ewp59i06pq4/58hvh8ugxpkooqt7/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL2Jsb2cvaG93LXRvLWdvLWZyb20tc3BvcmFkaWMtcGFpZC1zcGVha2luZy10by1hLWNvbnNpc3RlbnQtcGlwZWxpbmUtb2Yta2V5bm90ZXM=
)
-----------------------------------------------------------------
I give this advice on-repeat to prospects and clients, so it was
high time I actually wrote an exhaustive essay about it!
When folks look to turn their speaking into a consistent revenue
engine, they often invest time and dollars on the wrong things,
or maybe the right things but in the wrong order.
In this piece, I lay it all out:
* What people typically do first, which is a big mistake.
* What you actually need to scale your speaking.
* The two best places to focus your time and dollars first.
-->Read My New Essay (
https://e663a8f1.click.kit-mail3.com/75u4e0g860t8h6loqgkuzhwrve696hro3q2rdemp4m209393wqq9zev7lwwwd6wwvrdmpok2rzd429mxr4dezegl9x08o4d2grr7om050oqre78rn5pwg0ewp59i06pq4/58hvh8ugxpkooqt7/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL2Jsb2cvaG93LXRvLWdvLWZyb20tc3BvcmFkaWMtcGFpZC1zcGVha2luZy10by1hLWNvbnNpc3RlbnQtcGlwZWxpbmUtb2Yta2V5bm90ZXM=
)
Read My New Essay (
https://jayacunzo.com/blog/how-to-go-from-sporadic-paid-speaking-to-a-consistent-pipeline-of-keynotes
)
Thanks for the work you create, and thanks for supporting mine.
I'm back in your inbox next Friday.
Reply to reach me anytime.
Keep making what matters,
—Jay
JAY ACUNZO
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*️⃣ A smattering of good things
jay@unthinkablemedia.com3/13/2026
Our entire process, on display.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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The newsletter of Jay Acunzo. Become a stronger speaker and
storyteller, so you can compete on the impact of your ideas, not
the volume of your marketing. Don't market more. Matter more.
Think resonance over reach. Don't be the best. Be their favorite.
New here? Welcome! Subscribe free. (
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This year, two clients have given me permission to publish
details from my 1:1 advisory engagements publicly with you, so
you can see what it takes to refine a mountain of expertise into
1 signature idea, powerful IP, and signature speeches and
stories.
In this series, you’ll learn to diagnose why you might feel
scattered in your messaging, why your ideas or posts aren’t
creating passionate fans, and what it really takes to earn bigger
and better stages, both literally and figuratively.
These individuals arrive with plenty of competence. The goal is
to help them achieve greater resonance. Like you, they are
genuine experts in their industries. Also like you, they’re
realizing it’s possible to be deeply respected in your field but
still feel replaceable or constantly stuck reacting and chasing.
There’s a big difference between being great at Your Thing and
being a trusted voice who shapes how people think about the very
same topic.
If you’re ready to differentiate easier and resonate deeper, if
you’re tired of the hamster wheel feeling and ready to grow with
more momentum in the market, this series is for you.About once
per month, you’ll get a front-row seat as I help them (1)
experience breakthroughs in clarity and memorability, (2) craft
frameworks, stories, and speeches, and (3) face the unexpected
challenges and regular realities that come with growing a
business based on your expertise in a world drowning in advice
content, competitor services, infinite noise, and even more
infinite (not a thing, but go with me) AI hype.
To get started, let’s meet our entrepreneurs…
Kevin Leahy (
https://e663a8f1.click.kit-mail3.com/68unrgv8kgf8h5r5g3vcohp0qzz0khemk4qeplr0nrq7vkvkw44v6l2gxwwwpzww2epr0moqe6pnqvr3enpl6ldxv375mnpqdeegmr787m4elg5e980wd7lw08vcl0wmz/z2hgh7uen220mnsz/aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL2luL2tldmluLWxlYWh5LTkwMjVhMDUy
) is the founder of the podcast strategy and production firm
Podcast Pointman (
https://e663a8f1.click.kit-mail3.com/68unrgv8kgf8h5r5g3vcohp0qzz0khemk4qeplr0nrq7vkvkw44v6l2gxwwwpzww2epr0moqe6pnqvr3enpl6ldxv375mnpqdeegmr787m4elg5e980wd7lw08vcl0wmz/kkhmh2unr004o0tk/aHR0cHM6Ly93d3cucG9kY2FzdHBvaW50bWFuLmNvbS8=
). He’s a former producer for Guy Raz (the famous ex-NPR host who
created the shows How I Built This and The Great Creators). Kevin
previously helped Guy build his production company before he
started Podcast Pointman, and today he has achieved real revenue
and built a small team. But he’s feeling pressure from all
angles:
* Can he keep the team invested and growing?
* How should he reconcile his pride in being a deep technical
expert in podcasting with his need to speak to his client’s
business and brand realities?
* Can he remain a good CEO and business-builder while still
supporting his family’s needs, his goals as a dad, and his
family’s upcoming cross-country move—from 1 expensive US city to
another, even more expensive city?
* How should he grapple with shrinking client budgets, while
competing with tons of similar firms and freelancers and even
(say it with me now) AI?
Susan Boles (
https://e663a8f1.click.kit-mail3.com/68unrgv8kgf8h5r5g3vcohp0qzz0khemk4qeplr0nrq7vkvkw44v6l2gxwwwpzww2epr0moqe6pnqvr3enpl6ldxv375mnpqdeegmr787m4elg5e980wd7lw08vcl0wmz/z2hgh7uen220mmtz/aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL2luL3RoZXN1c2FuYm9sZXMv
) is a former COO and CFO who then spent several years running
her first business, a consulting and education firm called Beyond
Margins, helping entrepreneurs run calm companies. In 2026
however, she moved beyond Beyond Margins (heh…) to start a new
business, Unpublic (
https://e663a8f1.click.kit-mail3.com/68unrgv8kgf8h5r5g3vcohp0qzz0khemk4qeplr0nrq7vkvkw44v6l2gxwwwpzww2epr0moqe6pnqvr3enpl6ldxv375mnpqdeegmr787m4elg5e980wd7lw08vcl0wmz/6qhehoulz8804vh9/aHR0cHM6Ly93d3cudW5wdWJsaWMuY28v
), offering services and education to help creators stay safe
online as they get more visible. She’s feeling the stress of
navigating an unending list of existential questions:
* Looming largest is her topic. Safety and dealing with audience
members that tip from fans to stalkers isn’t exactly a sexy idea.
Most scroll past or want to spend less time thinking about it,
not more. How can Susan stake a claim to the idea and build an
entirely new brand around it? What tangential topics or broader
topics might need coverage across her platform, but without
distracting from her core ideas?
* What should she keep and what should she kill from her last
business, when there’s so much overlap in her focus on “calm”
businesses?
* How can she juggle the need to win and service clients right
now while also modelling out repeatable offerings, signature IP,
and all the various projects (website, content, diagnostic tools,
webinars, keynotes) that help her actually grow her business?
* Will people want to hear about topics like safety, security,
and risk?
The value they see in working with me is similar, like increasing
feelings of clarity and momentum, seeing more passionate support
of their ideas and clear impact in their market, and winning
ideal clients at higher prices and with less friction. However,
each of them have some unique challenges we’re facing together,
which will become clear as this series unfolds.
Because I work exclusively with folks who already bring expertise
and a history of results, I don't shove clients through one
"simple system." Part of what I want to put on display is how I’m
tailoring and personalizing my approach to different people—so
you can take the same techniques and frameworks and apply it in
your own situation too. After all, YOUR business, YOUR speeches,
YOUR ideas will be unique to YOU.
Before Kevin and Susan began working with me, one thing was
already clear:
* They’re smart enough.
* They’re expert enough.
* But their IP isn’t strong enough.
Through our work together, we’ll ensure they’ll both be able to
compete on the impact of their ideas, not the volume of their
marketing. This will allow them to truly own their ideas publicly
(an empowering feeling) and to “get off the spreadsheet” of
competitive vendors and voices. No more chasing attention.
They’ll become the experts their clients proactively seek.
-----------------------
Their Unique Situations
-----------------------
Kevin is scaling. His business, Podcast Pointman, has been going
for awhile. Now he’s ready to make growth easier.
Kevin is also stepping outside his comfort zone. He’s used to
client delivery. He loves it. He told me, “I’m much more
comfortable fulfilling the work.” I told him, “That’s great.
Let’s make sure you have fulfilling work too.” Kevin is getting
ready to become a more known, trusted voice, while leveraging the
depth of technical expertise and the nuanced thinking he’s used
to build his career and business.
Unlike Kevin, Susan isn’t scaling something. She’s starting
something. As an entrepreneur, she’s very experienced, and in her
industry (safety and security), she’s quite an expert. But her
business is brand new. She wants to start strong, having
experienced the power of a premise for her last business. (Susan
previously hired me to develop her premise and IP for that
business too. She’s felt the difference between talking publicly
about relevant topics and actually owning your ideas.)
View a larger version. (
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)
-----------------------------------------------
The Difference Between Competence and Resonance
-----------------------------------------------
In the end, both our experts will emerge with higher-impact
ideas, and they’ll understand how to clearly and consistently
communicate those ideas in ways that ensure others actually see
them as higher-impact too. It’s one thing for each of us to be
convinced of our value and our originality. It’s another matter
entirely to convey that to others. What you know might matter,
but it’s what you say and how you say it which determine whether
others care.
With both clients, we’re working across a few key needs for their
public platforms:
* Premise development (extracting their perspective and shaping
it into a logical, long-form argument to buy into their thinking,
plus the medium-length language they’ll need to message their
premise and the short-form, repeatable quotes that stick in
people’s minds and get shared reliably)
* IP development (packaging their expertise and advice as branded
terms, signature frameworks, repeatable methodologies, and more)
* Signature storytelling (turning examples or metaphors about
others and from their own lives into their go-to stories,
reusable everywhere they go)
* Public speaking (deploying what we build as signature talks,
and the success materials and systems they’ll need)
* Content strategy (making the switch from checking boxes to
exploring and owning their ideas in the market)
---------------------------------------------------
The Gift and the Burden of Being as Good as You Are
---------------------------------------------------
The trouble is, when you’re like Kevin and Susan, you’re far from
a beginner. You bring a mountain of material and expertise to
this moment. Yes, it contains some gold, which you’ve watched
others praise before. That has you excited. But you’re likely
also feeling a bit suffocated, because you keep tinkering on
language, keep wondering what you are and who you are, in a
business context. You can’t figure out what THE idea should be,
let alone how to articulate exactly “it.” So you’re searching,
you’re feeling scattered, and you’re watching folks get more or
better opportunities, as your internal narrator grumbles, “I’m
better than them. That should be me.”
We’ve all encountered individuals who seem to put all the parts
and pieces together. They have real expertise AND a personal
style. They have depth of insight AND connect interpersonally.
They’re visible yet substantive, like the keynote speaker who is
a great performer and storyteller AND wildly practical and useful
AND changes how you think and execute forever AND—
Those people weren’t gifted that ability at birth. It was
learned. Their talks, guest appearances, books, posts, and
overall public platforms are higher-impact because they knew how
to refine their thinking into the right ideas and assets to
elevate their position in the market. Not only that, they figured
out the right way to message those things so others deeply care.
They understand that the purpose of their marketing isn’t to “get
in front of others.” That’s not why we communicate. We
communicate so that others might care about the same things we
care about. Again, that’s a craft you can learn, but it starts as
a choice you must make.
The world has enough pretenders who are full of hype (and full of
other stuff too). My job is to equip people like Kevin and Susan
– people like YOU – with the tools and language and assets needed
to stand out and resonate. For that, we need good frameworks and
a more focused, repeatable practice. Kevin and Susan have
benefitted from their mountain of expertise. It’s gotten them to
this point. But to get where they’re trying to go, they need to
package and communicate their expertise in more repeatable,
scalable, resonant ways.
You can do the same thing.
Don’t market more. Matter more. When you matter more, they need
to hustle and hype less.
Think resonance over reach.
Don’t be the best. Be their favorite.
***
If you see yourself in any of the above, stay subscribed for my
monthly updates about Kevin and Susan, or book an exploratory
call with me (
https://e663a8f1.click.kit-mail3.com/68unrgv8kgf8h5r5g3vcohp0qzz0khemk4qeplr0nrq7vkvkw44v6l2gxwwwpzww2epr0moqe6pnqvr3enpl6ldxv375mnpqdeegmr787m4elg5e980wd7lw08vcl0wmz/g3hnhwumr88x2kb3/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL2NvbnRhY3Q=
) to discuss working together in a similar way. I am taking on
new advisory clients beginning in May.
You can also reply anytime to reach me directly.
***
Save or share today's essay:
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Thanks for the work you create, and thanks for supporting mine.
I'm back in your inbox next Friday.
Keep making what matters,
—Jay
JAY ACUNZO
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jay@unthinkablemedia.com3/6/2026
Don't be a feed-filler.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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The newsletter of Jay Acunzo. Become a stronger speaker and
storyteller, so you can compete on the impact of your ideas, not
the volume of your marketing. Don't market more. Matter more.
Think resonance over reach. Don't be the best. Be their favorite.
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********************************************
Stop Filling Feeds. Start Owning Your Ideas.
********************************************
There's a big gap between having a good idea and actually owning
it publicly. Whenever I work with a client (
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) to develop their premise, we inevitably arrive at a sticking
point: whether what we've developed ever gets deployed.
There are any number of ways your signature idea shows up and
benefits your platform:
* Messaging
* Public speaking
* Guest appearances
* Client diagnostics/engagements
But making it smaller for a moment, let's focus on your content.
When you want to claim ownership of your ideas in the minds of
the market, it's not enough to just aimlessly talk topics or
share expertise. You have to actually explore your premise in
public.
That's where things tend to fall apart, as old habits and
existing commitments get in the way, plus the pressures of the
modern marketing world (aka "checkbox marketing," as Brendan
Hufford calls it).
Here's how to stop checking boxes and start exploring (and
owning!) your premise in the minds of your ideal audience:
***
First, let's remember we're not creating content for content's
sake. We're using content as athinking tool and IP development
system. When you consistently write or speak about your premise,
you improve your thinking and language ... while also figuring
out elements of your thinking you can use everywhere, like
frameworks, branded terms, stories, and more.
When I work with clients, I let them know: you won't check boxes
or "fill feeds" anymore. Instead, you'll inform your thought
leadership content by pursuing focusedcontent “arcs”— multi-week
explorations of a single theme, question, or concept pulled
directly from your premise language.
-------------------------------------
Each arc follows the ARC methodology:
-------------------------------------
* A = ASK the logical questions that flow from your last idea
and/or from recurring language in your message
* R = REFINE your thinking by creating multiple pieces of content
exploring that question from different angles
* C = CODIFY your ideas into ownable IP
Not all ARCs will lead to something as crystallized and memorable
as a framework or branded term or a signature story, but they
always help you achieve some crucial outcomes, including
improving your thinking, internalizing your own language, and
building an audience along the way.
For example, I might look back at my message and realize, "Okay,
if I keep telling folks to think resonance over reach—if THAT is
my premise—then to actually message it well and get buy-in from
my audience, I need to go explore the idea through content. So
I'd follow this ARC:
* A = ASKING the logical questions that flow from your last idea
and/or from recurring language in your message* “I keep saying
resonance. What does that word mean?”
* “What is reach in relation to resonance? Opposites? Connected?”
* “Why does it matter that we think resonance over reach anyway?”
* R = REFINING your thinking by creating multiple pieces of
content exploring that question from different angles* Taking
just the first question above, posts and pieces I could create
include 1 post to define resonance, 1 to explore how resonance
works in the sciences (and what we can learn in our world of
work), and 1 post pitting resonance vs. reach or showing their
relationship.
* These might be published initially as 3 different newsletter
editions, which can then fuel social posts (smaller passages
lifted from each piece, posted natively to LinkedIn’s feed, for
example).
* All of a sudden, instead of random acts of content, I have a
coherent mini-journey to understand 1 idea, improve how I speak
about, and cement my ownership of these themes in your mind.
Lastly, we arrive at the end of the ARC:
* C = CODIFYING your thinking into ownable IP (branded terms,
frameworks, definitions, stories)* By the end of the ARC, I have
my own definition of resonance that applies to my audience and my
business: the energy to act your audience feels when your message
aligns so closely with them, their thoughts, feelings, and
abilities feel amplified. This is part of my IP. It is my
expertise, packaged and communicated in repeatable ways built to
resonate.
* While there are no signature frameworks from this ARC, maybe I
leave with a signature story in the form of a metaphor to
illuminate my premise, which only popped to mind because I forced
myself to write about resonance for multiple weeks in a row.
* I might also leave this ARC with some signature “bits,” i.e.
repeatable ways to explain my concepts, which are useful in
talks, interviews, and writing (e.g. I'd follow up the definition
of resonance by saying, “Reach is how many see it. Resonance is
how much they care. We all need our audiences to act, but they
only act if they care enough to do so. If they don't act, we
don't see results, so it's really resonance that drives results.
For as much as we obsess over reach, it's resonance that leads to
revenue."
***
------------------------
The Strategy in Practice
------------------------
Here is what I advise clients and how I help them create their
own content ARCs. Your mileage may vary based on your own ideas
and expertise, and if you haven't tried to develop your own
premise, maybe start here (
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) instead. But this is what I tell my clients...
First, read the narrative argument we developed together.
As you read it, save the ideas it sparks. Sometimes these are a
direct reference to the language (e.g. a paragraph you want to
share elsewhere or explore in greater detail). Other times,
something you read will lead to an entirely new idea for an
advice post, a story, a framework, or something else. Save your
ideas, all of which will be "on-premise" for you.
Second, take another pass with greater intention: think of the
logical questions that emerge from what you're reading.
These are questions YOU have plus questions you anticipate
getting from others. For example:
* “I keep saying ‘teach the market how to buy you.’ What does
that actually mean? What are the steps? What does it look like
when done well vs. poorly?"
* “I mention ‘The Category Conundrum’ as a concept. What exactly
IS this? Can I define it crisply? What causes it? What are the
symptoms? Is there a spectrum that leads to the moment the
conundrum begins? Is that spectrum a possible framework of mine?”
* “I say ‘innovative leaders’ vs. ‘commodified competitors.’ Do
these terms work? Do they need better labels? What are the actual
differences?”
This part of the exercise will likely lead to some common types
of ideas for your content, such as defining words you commonly
repeat, anticipating objections from the audience, branded terms
you coin to help name a problem or solution, visual frameworks to
explain the journey, and signature stories or personal
anecdotes/metaphors.
Third, create content to refine your thinking:
Over 1-2 weeks, write, record, and post multiple pieces exploring
the questions and ideas from above. Articles published on your
own site are useful for hyperlinking to them in future pieces
and for sending links to prospects and clients. (I don't think
about SEO at all, so I can't comment on that benefit.) Native
social posts are useful for discoverability and audience
engagement, but it's worth noting that early in your journey,
you're writing to clarify things to yourself. The audience
feedback loop is secondary, but it starts to matter more the
longer you do this work.
On both your site and your social channels, cycle through all the
possible pieces and posts relating to that single ARC, rooted in
your initial questions and your "on-premise" ideas.
Finally, consider if anything is worthy codifying into IP.
Consider the IP pyramid below. If you’ve had a breakthrough in
something along the way, what elements can you create to help you
teach and own the idea? What pieces of your latest content ARC
should be packaged into something repeatable and/or visual?
...then move on to the next ARC!
***
-------------------------------------
Fair warning: discipline is required.
-------------------------------------
This only works if you focus, focus, focus. I don't want to hear
that you're distractable as a person. I don't want to hear that
you've got writer's block. Clarity of messaging only comes from
picking a focus area, then sticking to it, writing or
communicating messily ... until we aren't.
Consider that if you had a train ticket for this Wednesday at
8am, you'd find a way to get on the train. You get on that train
because you said you would and because it's 8am on Wednesday—not
because you feel inspired.
* Commit a couple of weeks to one arc (no jumping around topics
randomly—focus, focus focus)
* Publish a few pieces per arc (you need multiple attempts to
crack the code on your ideas)
* Actually codify your thinking into IP at the end (don’t just
“move on”—consider what needs to be developed into a reusable
asset ... then publish that too!)
* Source arcs from your premise language (not random ideas or
"relevant keywords")
The temptation will be to say:
* “Oh, I should talk about that latest trend or viral news." →
NO. Stay on the arc, at least at first. You need evergreen IP,
not random spikes of engagement that die and never generate real
revenue. Later, you can press trendy things through your premise,
because you've internalized your ideas to such a degree you can
now color everything using it.
* “I have this other idea” → GOOD. Add it to a notebook for
safekeeping. Pursue it later.
* “This arc is getting repetitive” → GREAT. That’s when you and
others both start to internalize your ideas.
------------------------------------
Need a prescription for your output?
------------------------------------
Try this:
Start with a longer-form piece to explore the big question or
idea. Don’t judge it. Don’t worry if a lengthy article
encompasses multiple ideas that you think might deserve their own
pieces or even their own arcs later. Just create an earnest first
attempt to understand. Write or speak from the heart.
Create 3-5 social posts over a 2-week span. Life them from the
initial long-form piece if it's easier, but ideally, these will
be the natural follow-up questions or ideas from that first
piece, or a concept from that piece that deserves a dedicated
post.
End with another longer-form piece as a kind of book-end to the
arc. This can be a revision of the first piece, because now you
actually understand your ideas better and bring sharper language
to them, or it can be a kind of "so what?" or "what's next?"
article. For instance, in an arc about resonance, I might begin
by defining the term, then I might end by finally and clearly
explaining the relationship between resonance and reach—and I'd
of course mention the definition once more. Or maybe I'll end the
arc with a visual spectrum to explain something I was just
exploring across all my content for two weeks. Regardless, I'll
end with another longer-form piece to cap off the arc.
Again, that's just a prescription for your next arc (long-form
piece, a few short-form posts, another long-form piece), but make
it your own!
Focus is a strategic advantage. Writing is thinking. Content is
both distribution for proven ideas and a means to work out even
stronger thoughts. We hear these ideas often, but when it comes
to executing them, we often trip or fall.
Remember to think and publish in ARCs: ASK the logical questions
based on previous content, existing messaging, or your distinct,
ownable premise. REFINE your ideas through active exploration and
creation. It's the best way to find clarity and sharpen your
words. Finally, CODIFY the strongest bits and ideas, as you
package your expertise into reusable elements of your thought
leadership: branded terms, teachable methods and frameworks,
signature stories, and more.
In 3-6 months, you'll have developed significant IP, developed,
validated, and internalized your premise, and helped orient your
audience around certain key themes, all while winning passionate
fans along the way. Like you, these fans will emerge with better,
repeatable language that they can also use to distribute your
message for you.
No more guessing. No more checking boxes.
Stop filling feeds. Start owning your ideas.
***
What do you think about this approach? Reply to reach me
directly.
You can also save or share this piece using this link:
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-----------------------------------
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-----------------------------------
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thing you can do is tell deeply human stories that break through
all the junk and mediocrity and communicate your perspective in
ways that stick.
My friend Joe Lazer has a new book out to help you do that: Super
Skill: Why Storytelling Is the Superpower of the AI Age (
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If you have a fire in your chest to make what matters, this book
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Order now (
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(
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Thanks for reading! I'm back in your inbox next Friday.
Keep making what matters,
—Jay
JAY ACUNZO
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*️⃣ Content ARCs: own your ideas
jay@unthinkablemedia.com2/27/2026
Here's where I stand right now.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
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Don't market more. Matter more. Think resonance over reach.
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**************************
The Metaphor and the Magic
**************************
It's been a good long while since I've had a good long rant.
*Cracks knuckles.*
Let us begin.
***
--------------------
Part 1: The Metaphor
--------------------
Imagine you have just invented the car.
(Great job, by the way.)
Once the invention is ready to show off, you drive it to a field
where a bunch of people are playing.
"Behold!" you declare. "I give you the car!"
"WHOA!" they shout. "You CREATED this?"
"Why yes, yes I did," you say.
"You're so smart!" they declare.
"Why thank you!" you chirp.
"This is incredible!" they shout.
"Aw shucks," you reply.
"This thing has FLASHLIGHTS on the front?!" they squeal.
"Why yes, this—wait, what?" you stammer.
And then all the marketers in the field run around shouting about
the flashlights and how you'll never need to manually hold one
again and if you don't use these flashlights, you'll be left
behind, and they post about 27 Flashlight Prompts to 10x Your
Business in 10 Seconds.
If that happened to you as the inventor of the automobile, you'd
watch in disbelief at the way the world interpreted your life's
work.
"Yes, the car 'has flashlights on the front,'" you'd groan. "But
it's also A CAR. Can we PLEASE focus on the very many CAR-LIKE
things it can do?!"
This, dear reader, is how I'm viewing generative AI today—or
really, the discourse about it. There are SO many use cases for
these tools, and the most rinky-dink in my opinion—in other
words, the least valuable and the most groan-worthy—is to create
content with it. Because sure, it can create content, but it's a
content generator in the same way that your car is a flashlight.
This myopic obsession with pumping out generic content isn't new.
AI just kicks things into high gear, like tossing a Mentos into a
bottle of Coke. There's a reason I'm not a "content marketing"
speaker or writer these days. It's stuff like this moment that
drives me too insane to handle anymore. Longtime subscribers may
recognize that for someone who became "known" (at least a little
bit) for the idea of content marketing, I don't say the phrase
anymore. Maybe that's because the industry has changed and
"content marketing" became simply "marketing." But even if that's
true, I also consciously changed my focus. I'm glad for it too.
The way folks approach generative AI didn't cause my shift, mind
you. It's just the latest, loudest symptom of an illness that has
plagued this field forever. We don't think about the audience
experience enough.
Once I left the corporate world of content marketing behind, I
spent those first few years as an independent voice beating the
same drum, now uninhibited by corporate norms or metrics. I
continued speaking about marketing-related themes, but I stood
louder and prouder behind my beliefs. My keynotes, my first
podcast (Unthinkable), and even my first book (
https://e663a8f1.click.convertkit-mail2.com/n4urxdk06dsvhxmv96os6h6ww0wgga3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/8ghqh3uoz2w9wzil/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL2JyZWFrLXRoZS13aGVlbA==
) centered on the ideas of quality, craft, creativity, and giving
many damns about the work you create.
Then a funny thing happened. My tribe came to me. Yes, some are
marketers, but most are not. My audience is full of entrepreneurs
and coaches, consultants and speakers, public speakers, lawyers,
accountants, HR pros, ops and finance specialists, sales leaders,
startup CEOs, YouTubers, podcasters, and more. We're bound
together not based on a niche or job title but by shared beliefs.
They were already aligned. They just needed someone to articulate
what they felt. That's when it clicked for me: when you stop
trying to convince an entire industry and simply stand tall in
your ideals, the right people come to you.
I stopped shouting into the storm and started speaking to those
who already saw what I saw. I'm proof that you can disagree with
the popular discourse, the trending tactics, the cultural norms
of a space, and still build a thriving, growing audience,
business, and career. It just might not look like the
cookie-cutter path you were sold in school.
What might happen if you stopped trying to convince everyone and
only focused on connecting with the right few someones?
Which brings me to the magic.
-----------------
Part 2: The Magic
-----------------
To me, debating whether or not generative AI creates good content
is kinda missing the point. Because "good" is subjective. It's
about the intention behind the work and the perception receiving
the work, and AI alone has no "intention" other than to obey its
programming (which isn't really intention per se). Its
programming isn't focused on making something "good" because,
again, what does that mean? Really, its programming is built to
match a spec, which humans provide. Sometimes that spec is
provided by the creators of the tool. Do this, this way, for
every user, says the programming. Other times, you decide the
spec. Do this, this way, for me.
Getting something to spec might mean we say it's "good," when
really, all we can claim is that it's accurate. When the
objective is to meet spec, improvement doesn't mean you make
things better, not really. Improvement means you get things "more
correct."
That's what AI does. That's what it's built for. Not making good
things. Making "correct" things.
But we don't write or speak to "correctly" arrange words. We
don't illustrate things or film them to "correctly" construct
scenes. We do these things to (A) make sense of this world and
our relationship to it, and (B) to connect with the audience. The
folks screaming about how great AI is at creating content rarely
think about the role of A and seem to forget that the point of
this work is B.
Getting something we create to look or sound "more correct" isn't
ever the point. Getting others to CARE MORE is.
And listen, correct things can be useful. Getting things to spec
does indeed matter. But when something is only as good as the
spec it's given, it's still at the mercy of subjective judgment,
and it's that very notion of subjective judgment that people who
obsessively support AI as a content creation tool never talk
about. Because subjective judgment passed on your work is what
has to happen when you hit Publish, and it's only then that
someone can decide if the work is "good" or not. Said simply:
Creating correct things is not the same as creating effective
things.
And our jobs depend on us creating effective things—things others
deem "good." We can't decide it. Only the audience can.
The world of content marketing and indeed all types of content
creation need to center more fully on serving the audience, not
ourselves. Because they decide. They pass the judgment. Yet they
are rarely considered in the debate over whether AI is any "good"
at creating content.
When toeing the waters of the Great AI Debate of 2026, always
remember this simple fact:
Generative AI is about making logical predictions to arrive at
something as correct as possible.
Human creativity is about making emotional reflections to arrive
at something as resonant as possible.
Notice that in the first sentence, you (i.e. the AI user) decide
if AI is doing a good job. Is this correct? In the second
sentence, others (i.e. your audience) decide. Does this resonate?
And THAT is the missing piece way too often. How are others
actually RECEIVING your work? How do they FEEL about it?
Ishiguro said it best. He was talking about storytelling, but it
applies to anything self-expressive: "Stories are like one person
saying to another, 'This is the way it feels to me. Can you
understand what I'm saying? Does it also feel this way to you?'"
For as excited as people get to create stuff with AI, they sure
do forget that, eventually, others need to experience it. Absorb
it. FEEL IT.
Unfortunately, in my world, once content marketing became a big
thing, it attracted people who don't much care for the act of
creating content at all. They just saw it as a thing that
"works." The idea of human expression isn't something they
reflect on much, if at all. Content marketing and social media
made writing and recording and speaking and storytelling so
important to building a business and so ingrained in our everyday
work, we find ourselves in a moment where tons of people are
doing those things while also being pretty darn uninterested in
any of it for its own sake.
They seek to create content as a tactic to transact others,
rather than a vehicle to transform (themselves and others). But
as with anything creative, the people who are better at it are
the ones who make the process the point. They're intrinsically
motivated by, even giddy about, the act of creation in and of
itself—which in turn makes what they create more effective.
There's a word I uncovered years ago that I always return to:
"telic." When something is telic, it's done purely for the end
result. Another, more negative name for it is a chore.
Sweeping your floor is telic. The objective is not to enjoy a
good sweep, right? As a result, what do we do? We don’t do it, or
we do it poorly,, or we wonder if this new floor-cleaning
technology will save us like they promise it will. But really,
something else would actually save you: if you somehow enjoyed
the process of sweeping. If that was you, you’d have cleaner
floors. But sweeping your floors is a chore. It’s telic.
Eating ice cream is not. That’s paratelic. It’s done for the
process itself. It’s intrinsically motivating. The process is the
point. Nobody turns to a friend and says, “Here, eat my ice cream
for me. I really just want a dirty bowl.” Nobody heads to their
local ice cream shoppe (always spelled that way, obviously), buys
a cone, but then wishes they could just … absorb the cone
straight into their stomach. No! Because the process of eating it
is the point. The experience is the objective. Feeling full is
not. Eating ice cream is not telic. It’s paratelic. And as a
result, good things happen. We seek it out MORE, and we find ways
to do it BETTER. We eat ice cream in extra large cups and extra
large cones with extra large amounts of toppings. (Don’t get me
started on adults who order kiddie sizes. Kiddie sizes are for
quitters.)
This is how I’ve always felt about writing, speaking, recording
things, telling stories, and creating content in any form or
fashion. The process is the point. As a result, I seek it out
more. I find ways to do it better. I want it served to me in
extra large cups and extra large cones with extra large amounts
of toppings. Because this shit is the good stuff. It is not the
stuff to skip or delay or outsource. To me, the experiencing of
the creative process itself is my objective. I’m not purely
focused on seeing outcomes. But as a result? I get great
outcomes. I get outcomes most people creating content tell me
they’d LOVE to get.
That’s how this works.
My hack is joy.
My secret is fun.
My advantage is loving this shit.
The business world struggles to make content into a tactic
because by definition, it’s not. It's a process, and if they
dislike the process, what do they do? They don’t do it, or they
do it poorly, or they wonder if this new content creation
technology will save us like they promise it will. How in the
WORLD do you expect others to enjoy consuming your work ... if
you aren't interested in or excited by the process of creating
it? If you dislike that part, they can tell.
So we return now to AI. The lazy uses of AI more specifically:
punching a button and create mediocre content at scale.
This is just the latest attempt of a certain kind of person to
attain outcomes without enduring the process. Because that's how
it feels to them: as something to endure, not enjoy.
I see how they talk about AI. The argument is always the same
when I question their approach. They point to how close the
writing is getting to "correct" writing. Look! You can't tell it
was AI! This writing sounds like writing. It didn't hallucinate.
It met spec.
Because for those people, the process was NEVER the point for
them. Just the outcome. Get things to spec. Don't challenge the
convention, don't seek to make better things or make the world
better. Just transact, with greater velocity. The process isn't
the point, just the outcomes, and as a result, they get worse
outcomes.
Those people were ALWAYS uninterested in the great and terrible
power creativity and storytelling. They always wanted to reach
more people but never stopped to consider whether their work
actually resonated. When finding fault, when struggling to see
results, they never point to their own ideas and how others
experience their work as the reason the work isn’t working. They
always find fault with the channel, the distribution plan, the
budget. Never the creativity. Never the story. Never the
experience.
Because they don’t think about that part. They treat this work
like a tactic, rather than what it is to me: a calling.
If someone told them that jumping out from behind your customers'
bushes was the next great approach to marketing, then they'd stop
creating content, stop telling stories, and start doing that
instead.
But not me.
Not you.
For us, it’s about the experience. WE want to experience the
process, and we want OTHERS to experience something great,
something different, something valuable, something original.
Something that connects.
Something magic.
***
Save or share this essay:
https://jayacunzo.com/blog/my-take-on-ai-in-2026 (
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***
BONUS BIT, because I can't help myself right now:
I spoke with a fairly senior person at Meta this week. Did you
know they have an AI mandate? They require everyone to use AI in
some form or fashion, no matter how useful it actually is, and
they track it. You are goaled against it. That's right. Goaled
against using a tool, not getting outcomes or upholding values.
Nope. Tracked for how often you use specific tech. Like you're in
preschool and have to pick up the blocks enough times to be
on-pace for your age. This is wild to me. I have a visceral
reaction to this. I feel it in my stomach. As an entrepreneur, I
know I'm overly sensitive to corporate norms, but this feels too
far even for corporate employees who have found happy careers
working for larger orgs.
Predictably, all the employees hate this, and so they game it.
They find the simplest, least-intrusive way to use the tools so
they can get on with their real work as usual—the AI equivalent
of opening Slack and wiggling your mouse cursor so people think
you're actively working when you're home.
But now Meta gets to brag about their widespread internal AI
adoption of course. They're an AI-powered company, clearly, and
they can quietly sprinkle about 80,000 additional "daily active
users" on top of their public-facing metrics.
If you, like me, want to scream into a pillow most days because
of how uniquely and supremely dumb the AI hype feels, I'm here
for you. Read this blunt, short post from me (
https://e663a8f1.click.convertkit-mail2.com/n4urxdk06dsvhxmv96os6h6ww0wgga3gdp83q6k2ok89vdvdrppv465zerrrqnrr53qk2g7834qo8vkm3oq646xevm9wgoq8x33zgk909gp36zw3l02rx96r20viok984/7qh7h2u9q6dzdnc9/aHR0cHM6Ly93d3cubGlua2VkaW4uY29tL3Bvc3RzL2pheWFjdW56b19zYXlpbmctYWktd2lsbHdvbnQtdGFrZS1qb2JzLWlzLXNpbGx5LWFjdGl2aXR5LTc0MTU3NDQxMzI2NDU2MjU4NTYteDl1Vi8=
) and this delicious piece (
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) from my friend Ann Handley, written as a rebuttal to a
ridiculous viral article this week, which was as self-serving as
it was incorrect.
Anyway, I'm pumped to "get left behind."
------------------------------------
Just 2 spots left in my accelerator!
------------------------------------
The next cohort of Design My Signature Talk (
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) starts February 23. So far, 18 of 20 spots have been purchased.
Let's turn your mountain of material and ideas into one
undeniable speech.
Over 8 weeks together, delivered through a blend of emailed
lessons + live group coaching (plus TWO rounds of video notes
from me to you), we will...
* Refine your expertise into 1 distinct premise for your talk
* Craft a captivating structure and flow you can repeat
* Develop a signature story you can share everywhere
* Build stronger openers and closers, with a framework to reuse
* Improve the "money making" sections of a talk (your advice
sections and CTAs) to be more effective and memorable
-->Register now. This will sell out soon. (
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)
Register now. This will sell out soon. (
https://jayacunzo.com/signaturetalk )
Thanks for reading! Reply to reach me directly.
Keep making what matters,
—Jay
JAY ACUNZO
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*️⃣ Fine, I'll talk about AI (again)
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We all feel them!
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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The newsletter of Jay Acunzo.
Don't market more. Matter more. Think resonance over reach.
Don't be the best. Be their favorite.
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Last time, I wrote about why I think public speaking is the last
great advantage (
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) we can each possess in the era of AI-fueled everything.
Today, we need to address a common question I get whenever I
speak about public speaking: nerves. We all feel them! Even the
pros. What we DO about them can make or break our ability to
speak clearly, confidently, and in ways that captivate.
***************************
How to Navigate Your Nerves
***************************
Here's a screen shot from some video footage of a talk I gave in
2014. What do you notice, besides my ... unique ... fashion
choices?
See my left hand? It's crammed into my pocket!
As you skip ahead in the video, it remains stuck there. It looks
sloppy, and it conveys to the audience that I'm not quite
comfortable up there, no matter how my voice sounds.
Indeed, watching it back, the hand comes with other symptoms of
my nerves: I'm talking too fast, correcting myself often, and
apologizing for not being able to include every detail but if you
just head to my website or google my name and this other phrase
you can find everything you need and in fact there's this really
great author who—
I remember seeing that footage for the first time. I was
horrified. I had NO idea what my hand was doing the whole time. I
thought I looked and sounded calm, confident, captivating.
I didn't.
I could tell, too, even before the speech ended. I remember
seeing eyes glaze over and phones coming out—not to take pictures
of my slide but to do ... what? Anything but watch me fight for
my life up there.
Later that day, I got coffee with a friend who'd been speaking
for many more years than me. I complained about the audience and
how they weren't warm, didn't respond well to my lines or jokes,
didn't seem engaged.
"So Jay," he said softly. (He lacked today's meme language: "I'm
going to hold your hand when I say this.")
"So Jay, if an audience isn't engaged, that's not their fault.
It's yours."
Oof. It was so hard to hear, but I neeeeeeded that advice. I
needed to take responsibility for things beyond the value of my
advice. I needed to actually do the job of a speaker, which is
NOT to be a walking, talking blog post or wall of smarts. The job
of a speaker is to transform in the room. Speeches are unique
vehicles, tailor-made to break patterns. You challenge the
conventional wisdom and replace it with yours. You give them a
better way to think and execute. All great speeches create a
before-and-after moment with the audience, no matter if you give
keynotes, breakouts, workshops, webinars, or share ideas as
pitches to clients or internal presentations to colleagues.
To do the job you're meant to do, you need to deliver one,
seamless experience. Once the audience sees the seams, once they
see little missteps or clear signs you're uncertain or haven't
internalized your material, they get confused or frustrated and
they back out.
My hand in my pocket was a small symptom of that. The content
could be great! But my posture removed some of its (and my)
impact. These small things cause the audience to check out
mentally and emotionally, so I can't do my job as effectively.
The onus was on me, not them, to ensure they felt like they were
in good hands the whole time. And thanks to what MY hands were
doing? They didn't.
***
The moments before a speech begins is where we all need to step
into the posture of a leader about to take the stage or hit Go
Live on the webinar. But that is also precisely the moment when
your nerves can kick into high gear and cause you to some funky
things on stage—whether you put your hand in your pocket, crack a
bad joke, fumble to the start, or face-plant onto the stage
(literally or, more likely, metaphorically).
Sometimes, you feel those nerves in your chest. Your mouth goes
dry. You start to sweat or fumble. Other times, you don't think
the nerves are controlling you, but watching back, it's clear
they are. Wait, I sounded like THAT? I was doing THAT? Uh oh.
That's what happened to me. I was enjoying myself up there. I
felt confident. But I still let my body's natural reaction to the
unnatural act of public speaking get in the way.
It's no surprise that this is the single most-common question I
get from people of all experience levels, including folks who
adore speaking: "How should I control my nerves?"
My answer: don't even try. Instead, learn to control something
else.
Nerves only become a problem for the audience's experience when
they change the experience. Sounds obvious, maybe, but we don't
often consider how, precisely, they change the experience.
Nerves negatively affect the experience because nerves affect
your pace. That's how they manifest. If you want to navigate your
nerves better, think less about nerves and more about pace. Your
nerves are an involuntary reaction, and even though advice exists
for handling that reaction, I find it's far easier to address
something less involuntary and more controllable, i.e. your pace.
When we're nervous, we speed up. This is true whether your nerves
manifest as fear or excitement. Me, I'm SO pumped to give a talk
each time that I can't wait for the person before me to end so I
can get up there. I'm sitting there thinking, "Stop it. Stop the
talk. Go away. I wanna go. My turn! Can it be my turn?! MY TURN
PLEASE!" (If you couldn't already tell by the everything of me,
yes, I'm the eldest child in my family. Cousins included.)
So, when we're nervous, we speed up. Unfortunately, the advice we
get in response is rather unhelpful: "Slow down."
This is unhelpful because it doesn't give you anything to shoot
for. It just tells you what NOT to do.
"Don't go THAT fast," they seem to say.
Okayyyy, so how fast SHOULD I go?
"Your pace isn't right."
Yeah, I've picked up on that, thanks. So what IS right? Where
along the entire spectrum of speed should I be?
Here's my advice instead. I think this is more helpful because it
gives us a tangible target, and to change an involuntary
behavior, we need something to consciously shoot for.
If you feel nervous, go slightly slower than you're comfortable.
There's this strange phenomenon you experience when you start
showing up publicly as a storyteller and speaker: YOU don't hear
yourself the same way THEY hear you. There's a gap, and the way
you close it is to give a ton of talks and watch yourself back a
lot. Only then does the voice YOU hear in your head match the
voice THEY receive. This is true for speaking, but it's also true
for recording audio and video, sitting on a panel, and even
chatting with a client, prospect, or employer. The way you hear
yourself is different than the way others hear you.
So if you think, "My pace sounds just right," but you're not
highly practiced yet, then chances are good you actually sound a
bit too fast to others. Nerves will naturally speed you up, in
ways you didn't sense. But others can tell, and it hurts the
experience.
Nerves and pace are tightly linked when we use our voices to
communicate, and this becomes even more obvious in a speech.
Until you've given tons of talks, you won't know how to control
your nerves, but no matter your experience level, you can always
control your pace. The way to "get over" being nervous is to have
a conscious plan for your how fast you speak.
* Internalize your opening lines ahead of time. Having a good
opener does so many positive things for your talk and your trust
in the room, but in the case of nerves, you can rehearse and
learn to feel the content. You don't need to worry about what to
say. You don't need to be brave for a full talk, only the first
few lines as you remember, "Oh, right, I've got this. This is
what this feels like. I'm good. I'm warm. Let's do this!"
* Smile, breathe, say thank you to the audience. (Avoid filler
words and meandering nonsense. Don't add any "verbal debris"
which trips you up and starts the experience with irrelevant
material.)
* Then deliver your first couple lines slightly slower than
you're comfortable.
Remember, if you're nervous, that will affect your pace most of
all. Response to your body's involuntary reaction by consciously
controlling your speed.
Go slightly slower than feels right to you, and you'll feel just
right to them.
----------------------------------------
Accelerator update! Just 4 spots left...
----------------------------------------
The next cohort of Design My Signature Talk (
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* Refine your expertise into 1 distinct premise for your talk
* Craft a captivating structure and flow you can repeat
* Develop a signature story you can share everywhere
* Build stronger openers and closers, with a framework to reuse
* Improve the "money making" sections of a talk (your advice
sections and CTAs) to be more effective and memorable
-->Register now. This will sell out soon. (
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Thanks for reading! Reply to reach me directly.
Keep making what matters,
—Jay
JAY ACUNZO
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*️⃣ Navigating nerves (focus on this instead)
jay@unthinkablemedia.com2/6/2026
It just got urgent.
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
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The newsletter of Jay Acunzo.
Don't market more. Matter more. Think resonance over reach.
Don't be the best. Be their favorite.
New here? Welcome! Subscribe free. (
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)
Before we begin, a masterclass in messaging in just 2 minutes:
As an American, my heart is breaking and my brain is pinging
between so many thoughts right now. It's hard to talk about work
related themes in this moment full of injustices, but I know work
done to help others in any way is work worth doing, so long as I
don't ignore the issues around me to bury myself in work. (I
recently signed petitions and donated to support the ACLU (
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). I also like to send postcards (
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) to my representatives, because physical mail is harder to
ignore than email.)
Anyway, I wanted to encourage you to watch this Instagram reel (
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) from Blair Carlyle. It's at once a message we need in this
moment AND a masterclass in effective messaging. In his videos,
Blair plays a character named Uncle Pappy. He uses an aging
filter to hide his real identity (until recently), and he shares
messages of philosophy, love, unity, and positivity, typically
while he floats in a lake near his Florida home.
Anyway, I thought the video was a masterclass in messaging
precisely because it shows a restrained, calm understanding of
how to be effective when emotions run high: you still need to
speak with empathy and meet others where they're at. Unless
you're communicating purely to make yourself feel good in the
moment, if you want a message to actually be received and for
your words to affect positive change, you first need to ALIGN
with the audience, then AGITATE the problem, then ASSERT what
should be done next, before you INVITE them to do so.
I teach that structure through my work, and Blair does a
masterful job (speaking as Blair, not Pappy) which you can learn
from. Here's the video. (
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) I love it for ALL of the reasons.
Oh, and just to speak plainly: I am wholly against this
administration and everything it is doing. I am so proud of my
fellow Americans who are standing up, marching, contacting their
reps, and fighting for their Constitutional rights—rights which
these sad and weak politicians (let's call them the Never Hugged
Enough All-Stars) seem fine shredding. And also, abolish ICE.
If anything I'm saying has you questioning your readership, know
that I still love you, but also know that the Unsubscribe link is
at the bottom of this email if you like.
Now on to this week's essay...
***
************************
The Last Great Advantage
************************
You may have noticed a shift in my platform over the last 4-6
months. I've been talking a lot more directly about public
speaking. Yes, I always came back around to speaking in some
sense (teaching storytelling, premise and IP development, and
messaging tends to mean speaking is part of the mix), and of
course, my background as a professional keynote speaker (
https://e663a8f1.click.convertkit-mail2.com/92ulr5gn65unh64838kh9hzoxm933b0n59603qz24z6gx5x5k99xoqrmdkkk3ekkr03z2n860o346xzp043qoqvdxpgln436v00mnzg7gn90qml0w72kvgqk27xbg74wq/m2h7h6u325ggzebl/amF5YWN1bnpvLmNvbS9rZXlub3Rl
) certainly provides a lens for my thinking. But over the past
half year or so, I've begun creating more resources narrowly
focused on all things speaking.
* I wrote about how to pitch (
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) yourself to event organizers
* I created a central hub of resources for keynote speakers (
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) specifically
* I've been investing more in YouTube, which will continue (so
please subscribe!) and started analyzing speeches (
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) and coaching others on their material (
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) for all to see.
* You can even watch my full keynote (
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) about public speaking from a conference last year.
So why am I doing all of this? Why the sudden, concerted effort
to teach you these things?
Because in this era of endless advice, infinite experts, and of
course (say it with me now) AI, public speaking is the great
differentiator and unfair edge.
I'd go so far as to call speaking the last great advantage.
***
The other day, I got an adorable voice memo from my friend Jay
Clouse. (The cuteness came from his daughter babbling in the
background, though Jay does have a certain boyish charm to him.
Anywho.)
If you don't know Jay, you should. He's one of the good ones in
the creator economy. As the founder of Creator Science (
https://e663a8f1.click.convertkit-mail2.com/92ulr5gn65unh64838kh9hzoxm933b0n59603qz24z6gx5x5k99xoqrmdkkk3ekkr03z2n860o346xzp043qoqvdxpgln436v00mnzg7gn90qml0w72kvgqk27xbg74wq/kkhmh2unzwddvxuk/aHR0cHM6Ly9jcmVhdG9yc2NpZW5jZS5jb20v
), he's become one of the most trusted voices teaching creators
to build smarter, more sustainable businesses. Jay's increasingly
loud assertion to the creator world is that trust matters more
than attention, and I agree.
Along those lines, Jay went down several AI-related rabbit holes,
and as he was resurfacing, he sent me a voice note with one major
conclusion: the rise of AI also means the rise in importance and
appetite for in-person interactions and groups, and along with
it, the increasing, critical importance of public speaking as a
skillset.
Jay ended his voice note: "Nobody's putting a Claude terminal on
stage at their event, know what I'm SAYIN?!"
Yes, my adorable friend. I know precisely what you are say-un.
I've been framing speaking all wrong. Develop your thinking, your
stories, your IP, then worry about speaking. That frames the idea
as a "vertical." You do the horizontal things, develop the
horizontal skills, then apply those things to all the vertical
stuff you must do to build a business or improve a career ...
including give speeches.
Nay-nay, says Jay-Jay. (Do I mean Jay Clouse? Do I mean myself?
Do I mean some weird talking-head combo, blending the scientific
method with storytelling excellence? YES PLEASE.) Speaking is NOT
a vertical thing. It's a horizontal skill. It informs and
enhances everything. It increases your value everywhere. It's one
of the most personal and transferable and transformational skills
you can develop.
And it just got urgent that we all do so.
It doesn't matter your job function, your seniority, your
business's traction or stage of growth. You could be speaking to
an audience of one or 1 million. If you're a human, you should
become a great public speaker. It will supercharge you,
everywhere you go—and separate you from everybody and everything,
including and most especially AI.
Professional speakers and world-class communicators (and adorable
Jays) understand this. They invest more in developing their
speaking skills and their signature material than in learning any
tool or technology. They also benefit from using certain
repeatable processes and techniques to ensure their speaking
isn't a one-off or a lightning strike moment. It's not a vertical
for them. To make something a true horizontal, it must enhance
everything, which means it must be internalized by you first.
See, it's not just the ability to speak scripted words well.
That's not what I mean by public speaking. It's everything that
goes into it: shaping tons of ideas and advice into a single,
signature idea; crafting and delivering stories; interviewing and
telling "my story" reliably and in ways that connect; performance
on a stage; charm in the meeting; everything and anything and all
the things that go into you showing up in the moment with proven
material AND improvised thoughts ... all of which deeply
resonate.
When you become a stronger public speaker, it pays dividends in
formal presentations of course: keynotes, breakouts, workshops,
webinars, team meetings, job interviews, client pitches, and
board presentations. But the skill of public speaking also
transforms you away from your presentations too: podcast hosting
and guesting, conference hallway chats, coffee and Zoom meetings,
job interviews and client pitches, internal meetings and external
networking—you name it.
It's like an "Enhance Value" button.
Or a supercharged super-suit you're always wearing.
You press it or step into it (pick your favorite metaphor), and
suddenly EVERYTHING gets better and easier.
And in a world where people will use AI to do so many things (too
many, if you ask me), ain't nobody putting a Claude terminal on
stage. Yanno what I'm SAY-UN?!
Master the skill and develop the materials, and you've mastered
the ultimate differentiator in your career and business.
You instantly increase your value everywhere you go, and in this
moment especially, it's increasingly clear: you preserve that
value for years to come.
Sharpen your ideas.
Develop your stories.
Design your signature talk.
Become a stronger public speaker.
It's no longer a nice-to-have thing.
It's The Last Great Advantage.
-----------------------------------------
2 ways to become a stronger speaker ASAP:
-----------------------------------------
1/ Join me for the 3rd of my 4 webinars in collaboration with my
friends at Wistia in a series we've called Host Better Webinars.
This one is going to be so fun: it's all about the techniques and
presentation structures capable of captivating an audience.
Learn more and register for free (
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).
(
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)
2/ My public speaking accelerator, Design My Signature Talk (
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), is filling up fast! Next cohort starts Feb. 23.
Early bird pricing ends Saturday, January 31, so depending on
when you read this, there's still time to register at $400 off.
-->Let's build your signature talk (
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)
Let's build your signature talk (
https://jayacunzo.com/signaturetalk )
Thanks for reading! Reply to reach me directly.
Keep making what matters,
—Jay
JAY ACUNZO
Book me to speak (
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Explore my advisory services (
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)
Read past essays (
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) - buy my book (
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) - listen to my podcast (
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)
Playing Favorites is an Unthinkable Media property.
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*️⃣ The real reason I'm talking about public speaking so much
jay@unthinkablemedia.com1/30/2026
Access and analysis content FTW!
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
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)
The newsletter of Jay Acunzo.
Don't market more. Matter more. Think resonance over reach.
Don't be the best. Be their favorite.
New here? Welcome! Subscribe free. (
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)
In my last newsletter of 2025, I shared (
https://e663a8f1.click.convertkit-mail2.com/r8uxdgo0egtoh3kzx20c2hdovqm66hoen0dovprx8rdw2n2nk002gp546kkkvqkk5ovrxemdogv8d2rlo8vpgpz62lw3e8vdzoo4erw9we0op43o79xkzwpkx92b4l5d7/g3hnhwumgm6d4rh3/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL2Jsb2cvdGhlLWNvbnRlbnQtaW0tbW9zdC1idWxsaXNoLW9uLWNyZWF0aW5nLWluLTIwMjYtYWNjZXNzLWFuZC1hbmFseXNpcy1jb250ZW50
) my plans for my own content marketing this year—and urged other
experts and creators to consider investing in what I call "access
and analysis" content. You might also call this "show don't tell"
content:
* Recorded coaching calls you publish for all to see
* Breakdowns and analysis of examples you find
* Documenting the process of improving something for someone
else, which you share as a story or step-by-step guide
We're exiting the Advice Era and entering the Application Age,
where people want to see how you would apply the advice you
always share to people like them—or even directly to them—before
they trust you enough to hire you for your services.
Today, I wanted to share two new examples of this approach which
I recently published and which I feel especially excited about.
Both are found on my YouTube channel. (
https://e663a8f1.click.convertkit-mail2.com/r8uxdgo0egtoh3kzx20c2hdovqm66hoen0dovprx8rdw2n2nk002gp546kkkvqkk5ovrxemdogv8d2rlo8vpgpz62lw3e8vdzoo4erw9we0op43o79xkzwpkx92b4l5d7/3ohphdu3x34oegtp/aHR0cHM6Ly95b3V0dWJlLmNvbS9qYXlhY3Vuem8=
) (Specific links below, but as you watch these, please consider
subscribing to my channel AND switching on notifications, since
YouTube is particularly bad at ensuring you see someone's videos
reliably unless you do.)
-----------------------------------------
First, a new series I'm quietly piloting:
-----------------------------------------
Each episode, I'll watch a speech or story and analyze what we're
watching together.
In this edition (
https://e663a8f1.click.convertkit-mail2.com/r8uxdgo0egtoh3kzx20c2hdovqm66hoen0dovprx8rdw2n2nk002gp546kkkvqkk5ovrxemdogv8d2rlo8vpgpz62lw3e8vdzoo4erw9we0op43o79xkzwpkx92b4l5d7/48hvh7umwm654dtq/aHR0cHM6Ly93d3cueW91dHViZS5jb20vd2F0Y2g_dj1ZSEhMaW01UkcyYw==
), I watch Ann Handley deliver the opening moments of a 2023
speech at CEX (Content Entrepreneur Expo) called Writing Like the
Robots Can't, all about finding your voice and unleashing your
quirks.
I'll break down what's working and why, point out the hidden
things most people won't see or try that causes speakers and
storytellers to more easily differentiate and resonate, and I'll
share some prompts and frameworks you can use right away to
increase your impact wherever you communicate.
Watch it now. (
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)
(
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)
-----------------------------------------------------------------
Second, an inside look at the final coaching call from the last
cohort of my public speaking accelerator:
-----------------------------------------------------------------
During week 8 of the program, I always host a final showcase and
celebration call, where volunteers selected ahead of time get to
present a sampling of their work.
In this case, marketing consultant and author Brian Piper
graciously allowed me to publish his portion. (
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)
It's a refreshing look at Brian's material, which directly led to
booking clients and speaking gigs.
Watch it now. (
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)
**********************************
Only ONE week left to get $400 off
**********************************
Just around the corner, on January 31, early-bird pricing ends to
enroll in the next cohort of Design My Signature Talk (
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).
After that, prices jump by $400.
I keep these cohorts intentionally small so we can be extremely
productive, doing real work on your real skills and speech. I cap
these at 20 spots, and we're halfway there!
Reserve your spot. (
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)
This is NOT a course. You will receive guided assignments and
direct coaching from me, with weekly group calls available (full
schedule on this page (
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)) as well as get 2 rounds of personal video notes on your
rehearsals.
We cover:
* Speech foundations: Your premise and structure
* Signature stories: We'll actively build a story you can use
everywhere, including your speech.
* Openers/closers: Finally, a plan for how to navigate these two
tricky aspects of any presentation—and perform them well!
* Advice and CTAs: The "money makers" of your talk. You can shove
too much at people, or give them something they don't need just
yet. Getting this right is tricky! We need a plan.
No more stressing and scrambling before every talk. No more
reinvention. Turn your mountain of ideas and expertise into ONE
undeniable speech you can reliably deliver to drive leads and
revenue, as you influence and inspire in every room.
-->Design My Signature Talk (
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)
Design My Signature Talk ( https://jayacunzo.com/signaturetalk )
Thanks for reading! Reply to reach me directly.
Keep making what matters,
—Jay
JAY ACUNZO
Book me to speak (
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)
Read past essays (
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) - buy my book (
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) - listen to my podcast (
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)
Playing Favorites is an Unthinkable Media property.
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*️⃣ So satisfying: watch the work unfold
jay@unthinkablemedia.com1/23/2026
Can you nail it?
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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A newsletter about how to differentiate and resonate to build
your business — and all the storytelling, messaging, speaking,
and creativity you can use to become your audience's favorite
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Thank you to the people who responded so positively to my last
essay on how keynotes are sold and booked! I worked hard on that
one over the holiday break, and I like the ability to visualize
complex things in simple ways for people. If you missed it,
that's here (
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).
I also put together a single page (
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) where you'll find that essay plus some other written and
recorded resources for keynote speakers (building better talks,
pitching to get booked, and more). Whenever I'm asked about
getting more speaking engagements, I now send people that page.
Hope it's useful for you too!
***
*********************
The Coffee Break Test
*********************
Here's a thought experiment:
You're at a conference, and someone walks up to you during a
coffee break and says, "Hey, what do you do?"
How long does it take you to explain it in a way they actually
get? More to the point of why we communicate, can you say
something that ensures they actually care? Speaking clearly is a
starting point. Speaking in ways that earn their active interest
is the goal.
If you're like most of the experts I work with ... the
explanation takes too long. You start with your background, pivot
to your services, maybe throw in a client example or two. Or
maybe you reach for your LinkedIn title, written as we all tend
to say it: "I help [people] do [action]."
It's not terrible. It's just ... okay. Then you hope and pray
they want to learn more, instead of what you really wish
happened: they crave it. Your explanation was fine, which means
it was forgettable, which leads to a third F (frustration) which
leads to a fourth (muttered to yourself in the shower later when
you replay this interaction over and over and over...)
We've all been there. (Me too!) You think, "I know I'm good, I
know I'm valued, I know I'm articulate, but I can FEEL my
explanation losing them while I'm speaking."
Now imagine this instead:
What do you do?
"Oh, I help SaaS companies fix the part of their product where
users give up and never come back."
Or: "I remind fashion designers that their products are for their
customers, not their peers, so they can build sturdier
businesses."
Or: "I work with leaders who are successful by every external
measure but feel misaligned with their values."
Mine? "I work with experts who have a ton of competence but need
resonance to see results more easily."
One sentence. Clear. Memorable. Interesting.
The coffee break at a conference is just one place where you need
to explain yourself. Maybe this week, you're not at an event.
Maybe you're guesting on a podcast or interacting on social media
or getting introduced to a potential prospect or partner. There
are dozens of moments where you're required to tell others about
yourself, which is really a question of why you and your business
are valuable to others. Unfortunately, if you're like most
people, the moment you get asked, it feels like your heart
decides it's time to disrupt your head. It was sitting there
quietly pumping away in a cozy chair, when suddenly it looks up
from the latest issue of Cardiac Quarterly:
"Did they just ask what we do? Welp, time to get to work!" It
tosses the magazine aside, leaps onto the treadmill in your
chest, and punches it to 11.
That is ... if you're like most people.
Someone who has built themselves a signature talk is not most
people. Someone who has internalized their own message and
stories (it's in their bones, not their brain) is no mere mortal
of communication. They're unstoppable superheroes of storytelling
excellence, including and especially when asked to tell others,
"What do you do?"
I remember the feeling in my own career. Once I had my signature
talk built, every other interaction got better and more
effective. EVERYTHING felt easier.
I felt more confident. People responded more positively. It
didn't matter if it was a hallway chat or podcast appearance, a
blog post or a keynote. I felt it. My impact increased ...
without increasing my effort.
At a conference, the same people capable delivering from the
stage are often the same calm, confident presences walking the
floor. That's not a matter of ego. That's a result of them
feeling so comfortable in their own ideas and, more importantly,
how they communicate their ideas, that they give off this
undeniable energy. They cruise, rather than hustle.
On the other hand, the people who struggle and stress in those
same interactions? They're stuck grappling with what I call
"expertise without architecture."
Expertise without architecture looks like this:
You have years of experience. You've shared seemingly infinite
advice in content and conversation. You've got genuine proof
you're at least halfway decent at what you do, with at least some
fans and supporters willing to vouch for you.
Maybe you've even got a folder of presentations you've given over
the years—each probably custom-built for a specific audience. New
talks every talk.
You're good at what you do. People value your work.
But when someone asks what you're known for ... you don't have a
crisp answer. You have context. You have nuance. You have, "Well,
it depends on the client..." or maybe, "I do this, but really,
it's so much more..." or perhaps the ever-tricky stance to take:
"I'm a [job title I made up for myself with a little TM on my
website which if I'm honest nobody really understands]."
That's expertise without architecture. You've got the goods. But
the scaffolding and structure and sturdiness and impressiveness
are ... let's say emerging, not absent?
Expertise WITH architecture looks like this:
* You have one core idea, a signature concept you own—your
premise—that everything ladders up to. Others talk about similar
topic and sell similar things. But you can quickly and
confidently convey why you're different and specific. That means
you resonate.
* You have stories that illustrate the premise. Frameworks to
make complexity accessible. Clear messaging and pillar projects
online that cement your idea ownership, and a reliable,
well-developed talk that fully captures your premise and gets
buy-in from others, both in their heads and in the buyer's
journey you can measure.
* So when the coffee break begins, it feels like dunking on a
kids' hoop: you spent so much time doing all the other, harder
stuff, that THIS? This is easy, even fun! While your peers get
asked the same question, they struggle to pick up the
metaphorical ball and nudge it awkwardly through the hoop, with
their confusing or meandering or forgettable explanations.
Whereas you calmly respond with a 360-degree windmill dunk.
Everything in your marketing gets easier when you have a clear
premise and a signature speech to defend and distribute it,
because you're not explaining a dozen things—you're reinforcing
one idea.
Best of all, your sales conversations turn into formalities with
prospective clients. They're there merely to gut-check that you
can personalize your thinking to their situation, or that your
timeline and pricing lines up. But because they already
understand you, they're arriving at your door practically beating
it down.
I've spent 20 years honing similar thought leadership that I help
others develop today, not because I'm a coach with templates, but
as a practitioner-peer. The momentum you feel when you develop
this kind of material is undeniable and quite addicting. You
cackle to yourself. Counterintuitively, when your ideas feel more
like YOU ... OTHERS run your way. You can stop chasing because
you're the one they seek.
In the case of your public appearances, guesting, and speaking,
it all gets better (more fun, more consistent, more lucrative)
because conference organizers know exactly what you bring and why
you're different and audiences can't wait to approach you
afterwards.
Your signature talk isn't just a presentation.
It's the architecture that holds all your expertise together,
everywhere you go.
So here's my question for you:
What would you calmly, confidently say during the coffee break?
Does it make them lean in? Call over a friend or two? Whip out
the agenda and find the room where you're speaking later?
Or do you have expertise without architecture?
Stop explaining. Start inspiring.
No more "walls of smarts" or paragraphs of hedging where a
memorable, singular concept is needed.
One premise, one core argument to embrace it ... one signature
talk.
Design My Signature Talk (
https://e663a8f1.click.convertkit-mail2.com/92ulr5gn65unh64z53li9hzoxm933b0n59603qz24z6gx5x5k99xoqrmdkkk3ekkr03z2n860o346xzp043qoqvdxpgln436v00mnzg7gn90qml0w72kvgqk27xbg74wq/rehlr5knh9umk3694zu6/aHR0cHM6Ly9qYXlhY3Vuem8uY29tL3NpZ25hdHVyZXRhbGs=
) is an 8-week virtual program starting February 23rd where we
build your signature talk together—the architecture that makes
your expertise visible and memorable, both in your speaking and
around your public platform, everywhere.
We cover:
* Premise Development: The one core idea you want to be known for
* Gripping Structure: How to architect your talk so it flows like
a single, seamless experience they adore (and you can more easily
internalize and deliver)
* Signature Storytelling: Finding and building stories that make
your ideas actually stick. (It's what they'll tell you they
remember 3 years later)
* Strategic Openers/Closers: How to grab attention and drive
action with calm confidence. (Openers and closers are so tricky!)
* The "Business" Bits: How do you offer strategic advice in a
talk, share genuinely effective CTAs in talks, and drive
follow-on opportunities for your business ... without selling
from the stage? (A big no-no.)
You'll also get two rounds of personalized video feedback +
weekly group coaching calls with me (
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).
By the end, you'll have a 30-45 minute signature talk to fuel
your speaking, webinars, guest appearances, even content and
messaging. You'll have the super-suit you can wear, everywhere
you go.
Normally $2,250. Early bird pricing means $400 off until January
31.
There are only 14 spots left.
-->Look inside + save your spot (
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)
Look inside + save your spot (
https://jayacunzo.com/signaturetalk )***
Thanks for reading! Reply to reach me directly.
Keep making what matters,
—Jay
JAY ACUNZO
Book me to speak. (
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*️⃣ The coffee break test
jay@unthinkablemedia.com1/16/2026
Why speaking confounds so many.
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A newsletter about how to differentiate and resonate to build
your business — and all the storytelling, messaging, speaking,
and creativity you can use to become your audience's favorite
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Hey there and Happy New Year! I have two bits of news before we
begin the essay today:
* Coming soon: Two wonderful clients just agreed to allow me to
share my process with them publicly, so you can get an inside
look at everything we're doing. I'll be helping them move from
competent experts to resonant voices: premise and IP development,
message clarity and differentiation, and public speaking and
storytelling. I'm still formulating the right rollout plan for
this material, but as a subscriber, you'll get it first.
* Now open: Design My Signature Talk (
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) is now open for enrollment! Next cohort starts Feb 23. Work
with me virtually and get personalized support to strengthen your
talk's premise, structure, opener, closer, stories, advice
sections, and approach to generating follow-on opportunities from
your speaking. Whether you speak for free or a fee, we'll turn
your ideas into 1 undeniable speech you can reliably deliver. See
the full schedule and get $400 off with early-bird pricing. (
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) Plus, secure 2 rounds of video notes from me by signing up now.
"Oh my God, this has been worth every penny. Jay's notes are so
generous and specific in helping you really see how to get your
speech to the next level. I'm so grateful. This was exactly what
I was looking for."—Michelle Pollack, 2025 cohort participant
(executive coach and former creative exec at CBS)
*****************************************************************
How to Turn Your Public Speaking into a Marketing and Sales
Engine You and Others Genuinely Adore
*****************************************************************
In 2017, I became the youngest speaker—and by far the least
famous person—to open one of the world's biggest, best-known
events for marketers, Content Marketing World. On Day 1, I
delivered the morning keynote to 4,000 people.
For years, I'd watched as actual celebrities and business leaders
with mainstream fame graced that same stage: Tina Fey, John
Cleese, Casey Neistat, Joseph Gordon-Levitt, the CMO of GE, the
EVP of Innovation at LEGO. I was neither a celebrity nor
mainstream-famous. I was barely known in my niche. I was also not
an executive at a famous brand whose logo could help the event
sell tickets.
But what I did have, my friend ... was a dream.
Just kidding. (Though I did!)
No, what I had ... was a better speech. A signature speech. I had
a speaking product I’d worked hard at consistently refining,
customizing, delivering, until I could reliably deliver it to any
crowd and predictably generate follow-on opportunities for myself
and my business. In 2016, the year before my opening keynote, I’d
delivered my signature speech in a breakout room at CMWorld, and
I became the #1-rated speaker at the whole event that year,
according to audience surveys, among 140 total speakers. This
earned me an invite to open the entire event the next fall, from
the main stage, and so I busied myself in developing another
signature talk throughout the year, which I built, tested,
delivered countless times to validate and improve, to once again
perform at a high level when CMWorld 2017 arrived.
In both cases, 2016 and 2017, my speeches (my signature speaking
products) were responsible for my results much more than anything
I did online, and I went on to use those two talks to generate
hundreds of thousands of dollars in speaker fees on stages across
this country and several others.
My friend, I am here today to make the case that investing in the
speech itself is the key to your speaking success. Your ideas
need to be so high-impact and your speech so proven, you’re
undeniable in every room. It’s not just a nice creative exercise
to build a better talk. It’s your highest-ROI business activity.
Unfortunately, for one reason I'm about to explain, most
entrepreneurs, execs, and business leaders refuse to see this and
insist their speech is good enough already. This actually gets
worse the more success a person has had in their career, even
though it happened away from speaking. I want to change your
mindset around this one issue, so that you can book more and
better keynotes, charge a fee or raise your rates, and feel less
friction and more momentum in building your speaking pipeline.
The success of your speaking depends more heavily on your
signature talk than anything you can do to market or sell it.
Most people think it’s an awareness problem or maybe a lack of
marketing and sales systems. But no, the tough reality is this:
Your speech isn’t as good as you think it is.
Lest you think, "Jay's a creative, so here he goes, extolling the
craft again,” I want to assure you that while I adore the craft
(and you should too), this is an essay about sales, marketing,
lead-gen, and revenue.
This is also about sequencing your revenue-generating work so you
focus on the thing that matters most ... first.
If you want better talks, create a better talk.
If you want more opportunities, less friction, more revenue
directly through fees or indirectly through leads, your speech
isn't a critical part of the machine. It's the engine.
It’s not just about creative excellence. It’s because of a
strange issue most professionals don’t understand when they start
to pursue keynotes more fully:
----------------------------
Speeches are sold backwards.
----------------------------
I can break my speaking career in two main halves: my years
earning a living mainly on the road as a keynote speaker (
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) and a podcast or docuseries host for branded projects, and
then the years since, in which I completely reinvented my
business to stay home with my kids. I now mainly sell 1:1
advisory services (
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), working with established entrepreneurs and leaders, as well as
run my public speaking accelerator (
https://e663a8f1.click.convertkit-mail2.com/27uqx5zk05soh8leoxku3hgz5m744h0pn620z4vqmv2drnrnl66r84e3xlllzwlle0zvqp7208zm2rvo0mz4845xrodkpmz25003pvd9dp6043k0g9ql5d4lq9rbm0r9d/9qhzhdudn5gv84cz/aHR0cDovL2pheWFjdW56by5jb20vc2lnbmF0dXJldGFsaw==
).
In both cases, I serve people who bring real substance and
expertise to their work, and now they’re on the journey from
informational expert to transformational voice. They arrive with
plenty of competence, and I help them achieve greater resonance
through premise and IP development, signature speeches and
speaking success systems, and doing my best to be the Rick Rubin
of business storytellers.
In all this time, I’ve seen how nothing kills someone’s success
quite like the failure to recognize how sustainable, lucrative
speaking happens. Whether you get paid directly or create
follow-on interest in other offerings (or both), the same mistake
rears its ugly head: they think the problem is their marketing
and sales process, when really it’s the speech itself. They tell
me they’re focused more on speaking, so they want to build a
better speaker page. Create more social videos. Build a flashier
speaker reel. Figure out their sales process. You know, the
business stuff.
As for their speech?
"Oh, no, that's pretty much there. I mean, I've been winging it
for years, and it works fine," or maybe, "It's probably 80%, and
I know it can always be better by a little bit BUT," and then
they land where I know this plane was headed all along: “I'd
rather focus on getting more and better gigs now."
Here's what I've learned: That "little bit" accounts for a huge
amount of missed bookings and revenue. It’s the difference
between being one of a few dozen breakouts who speak for free at
that conference … and being THE keynote who commands a fee.
When it comes to keynote speaking, “good enough” is anything but.
Because speeches are sold backwards.
The problem isn't that these people are lazy or that they don't
understand the importance of quality. The problem is that
everything they've learned about building a successful business
has wired them to approach speaking in the exact opposite way
they should.
------------------------------------------
Your marketing instincts are betraying you
------------------------------------------
Think about every other successful thing you've built. Your
consulting practice. Your agency. Your course. Your SaaS product.
Whatever it might be. You sell these offerings in the same order:
Create irresistible marketing → Convert prospects into buyers →
Then deliver the experience.
As a result, you learned to write copy that speaks to people
before they've experienced the product. You've built funnels that
nurture the relationship and earn trust over time, in order to
get them to buy after. You've crafted messaging and built your
brand to create a premium perception and justify charging premium
prices, all of which they understand before you close the deal.
And you got good at this. Really good. Good enough that you
arrived to this moment, where speaking can even be considered a
viable next chapter—or at least a major piece of this one.
That's precisely why keynote speaking breaks your brain.
Because keynotes operate on a completely inverted commercial
model—one that betrays every instinct that made you successful
everywhere else.
Here's what actually happens as a keynote speaker:
Someone books you to speak. Breakout, workshop, webinar, or
keynote. Online or in-person. Big crowd or tiny group. It doesn’t
matter. You show up. You deliver your entire product—live, in
front of an audience. And sitting in that audience are your next
potential buyers. What's more, these people aren’t merely
run-of-the-mill leads. They are your best leads and the
single-greatest unlock to creating a sustainable, monetizable
speaking engine.
The people who already saw you speak close faster. They want your
speech in front of their group.
You can charge a higher rate, too, if you charge a speaker fee.
They “get it.” Deeply. And they want everything you’re selling.
Badly.
They buy your books or say yes to your upsell of a bonus workshop
bundled with your keynote for just a small additional fee.
They offer to buy your course for their teams or community
members. They invite you onto their shows, quote and link to you
around their content, and refer you to others you "really should
know" and "gotta meet" because those people need your ideas or
even your speech.
Your best leads providing the highest possible lifetime value and
the most sustainable path to more lucrative speaking are the
people who have already experienced your entire speaking product
first.
This means, when we pursue speaking as the thing we sell (for
free or a fee), we must shift our mindset from optimizing for
this model:
* Create irresistible marketing → Convert prospects → Then
deliver the experience.
To designing for this one:
* Deliver an irresistible experience → Convert prospects → Then
deliver the experience again.
The people who see you speak and follow-up with you or refer you
to others are called "stage-side leads," and if you want an
easier time or greater results when it comes to your speaking,
you look backwards for answers, not forwards:
* "Why didn't my last gig get me 3 more gigs?"
* "Why isn't my speech yielding more invites to speak?"
* "Where are my stage-side leads?"
Sometimes they rush up to you then and there or in the weeks
after. Sometimes they contact you a year later. Sometimes, you
get an email: "Hey, my buddy Steve saw you speak in Phoenix and
said you were great! Would love to talk about having you speak to
our group..."
It's a tough truth to embrace, but it matters: compared to other
things you can sell, speeches are sold backwards. They get your
product first, then decide to buy it. Even when you pitch cold,
it’s not meant to merely book “a” gig. It’s meant to book a
pipeline-feeding gig, one that can branch off into tons of
lifetime value—and many more speaking opportunities. If you find
yourself pitching, pitch strategically: pitch to kickstart the
flywheel of stage-side leads. Target events like industry expos
where people sitting there need speakers or know others who do.
Because speeches are sold backwards.
It's like a restaurant where customers eat the entire meal before
deciding whether to pay. Or a student attending a school all
semester long before choosing whether to enroll and pay any
tuition.
It's backwards to every commercial interaction you've likely ever
experienced and worked hard to master yourself. That's why your
marketing sophistication—the very thing that built your success
and prompted you to want more keynotes—is now your biggest
liability.
The entrepreneurs who struggle most with this process and who
resist my advice the hardest aren't the ones who don't understand
marketing. They're the ones who understand it toowell.
* They're proud of their funnels.
* They've built successful lead magnets.
* They have an attractive online presence and large following.
* They've optimized their site with copy written to convert.
* Maybe they even have branded frameworks or concepts people know
and share.
But what got you here won't get you there. What worked to sell
other things doesn't work as well to sell keynotes. Because
speaking flips this model entirely. Because (if I say it enough,
maybe it'll stick this time) speeches are sold backwards.
You are completely at the mercy of what you can deliver in that
room, in that moment, with those future buyers watching. Jerry
Seinfeld put it perfectly: He has said he only gets about five
minutes on stage to just "be Seinfeld.” Then he HAS TO deliver.
That's the gig. No coasting on prior success. No feeling special
because everyone online has complimented you and your success.
You're exposed up there. You've got nowhere to hide. Now show me
what you've got.
The closest analogy to selling speeches (the “backwards”
approach) might be a free trial of a software product. But even
then, both sides understand the product is for sale and the trial
expires. Buyers begin the experience knowing, "This thing is for
sale, and I am experiencing it first for free while also deciding
whether or not I want to buy it at the end." Audiences attending
your speech aren't thinking that way. They may have no intention
of evaluating you. They just want to learn, feel moved, feel
entertained, and implement a lasting change in their work or
lives. It's different than software free trials. When someone
sits down to watch your keynote, they're not thinking, "I hope
this is good so I can decide to book them."
Which means you also need to be so good that they think, "Wow
this is so good and I need to book them!"
You have to be so good that, partway through, they're already
wondering if they can book you—or afford you. ("Surely, they'll
charge a pretty penny to speak for us. Worth it!") That story you
just told on stage was the last straw: they immediately search
for your contact form. The framework you presented earned you a
follower. (Check those DMs. There's an invite to speak for their
group awaiting you!) The premise you shared changed their
perspective so much, they're already emailing their people. ("We
need to book them!")
You've heard the phrase, "Be so good, they can't ignore you,"
right? In keynote speaking, unless you're an actual celebrity,
you have to be so good, they want to book you.
Speaking is much more democratized than we might think and less
about fame or marketing systems than we might want to admit.
Because it doesn't feel as controllable. Yet it very much is, so
long as you invest in the right things, in the right order,
testing and validating along the way.
Your speech isn't the creative part that comes after the business
work. Your speech IS the business infrastructure.
Moreover, every mediocre speech you deliver actively works
against you. That event organizer or business leader who was
considering you? They just watched you deliver something
forgettable. That podcast host who might have interviewed you?
They're not going to stake their reputation on what they just
heard. We've all encountered the most impressive people whose
online platform and business feels like a 10 out of 10, then they
start a speech that immediately feels like a 4. We immediately
recoil. It's SO jarring and SO uncomfortable—and SO bad for their
speaking pipeline.
Stand-up comedians understand this instinctively. They don't
write a set and then immediately focus on marketing themselves to
bigger clubs. They work out the material. They test it. They
refine it. They know that the act or set itself is the marketing.
But entrepreneurs bring a different operating system. One that
says: "I've built successful businesses by creating good-enough
products and marketing them brilliantly. Why wouldn't that work
here?"
Because here, they watch the whole product before they buy. And
no amount of marketing sophistication can overcome a product that
doesn't deliver transformation in real-time.
That’s why I tell clients:
----------------------------------------
🚨 An 80% speech is a 20% business asset.
----------------------------------------
This isn't about being precious with the craft. This is about
focusing on and investing in the things that yield the best
results first and most ... then worrying about the rest.
Your marketing brain tells you: "Make the sizzle reel more
compelling. Write better copy. Build a better funnel. More social
media videos! Automated emails! More pitches! MY AIR GAME CAN
STILL GET ME GIGS!"
To that I say, yes, it definitely can. But that’s not the most
efficient or effective approach, and that stuff should come
later, once the rest is humming. No sense pouring new water into
a leaky bucket. When I book a gig, I want to turn that into more
gigs. I’m a squirrel already on a tree trunk—why wouldn’t I
follow the branches? That’s easier than hurling myself back to
the ground and hoping I find another trunk. The ground is a
horror show.
Again, investing in your signature talk isn't just a creative
exercise. This is about focusing on your highest-ROI business
asset.
******************************************
Where to focus your time, energy, & money:
******************************************
Start with what drives results. Stay close to the revenue engine.
Improve that. Then move outward. The bullseye in the middle is
the signature talk. One ring out is the before-during-after
process. Then keep going. Each outer ring depends on the efficacy
of what came before it. Chances are, if you're starting your
speaking journey or wondering how to book more and better
opportunities, you haven't yet nailed the bullseye.
When your speech isn't dialed in, pick your poison:
* You’re forced to constantly cold-pitch, agonizing over
deadlines and competitive speakers. You don’t get invited to
speak nearly enough to earn from the stage, or at least make free
speeches sustainable. (Here’s a hard truth about paid speaking:
Breakouts pitch. Keynotes get invited.)
* Your fees stay capped. Event organizers can't justify premium
pricing for something that feels "pretty good." They need to see
clear, undeniable transformation and tons of audience chatter
about your speech in the room and around the event. If they can't
articulate exactly what their audience will walk away with,
they'll default to paying you like everyone else. Hence, you need
your one signature speech pivoting off your distinct premise.
* Your positioning stays fuzzy. Without a signature talk, you're
“another expert on X” rather than “THE person who does Y.” You
might be great, but you're not distinct. And in a world of
infinite choice, distinct wins.
* Every opportunity takes more friction. Instead of organizers
quickly vetting you and giving you a fast pass to a contract,
they're asking for more calls, more references, more assets. They
take more convincing. Your marketing has to work harder because
your product isn't doing the heavy lifting. This process can take
hours of active communication and weeks or even months of time
overall. Meanwhile, other speakers can give their 45-minute
speech and earn multiple additional gigs.
But when the speech IS dialed in? Everything flips:
* The speech becomes your most powerful sales asset. Organizers
watch it and want that for their audience. Not because your
website copy told them you’re great—because the thing itself
proved it. Show, don’t tell. Show them what you’ve got.
* Marketing becomes easier. The speech does the selling most
notably, but all your materials now serve a stronger product,
with higher-impact assets around your platform (video,
testimonials, a speech description, etc.)
* Premium fees become justified. Clear transformation = clear
value = easier yes.
* Compound returns kick in. Every time you kill it on stage, you
generate the next opportunity (or several). Referrals multiply.
People come inbound because their friend saw you speak last year.
Or a friend of a friend who saw you speak last year has been
quoting you to everyone they know. You’ve created an army of
advocates—thanks to your speech.
Your reputation builds momentum, and things come easier. You stop
chasing. You’re the one they seek.
The skills that got you here—your ability to craft compelling
positioning, your instinct for conversion-focused messaging, your
talent for selling before delivering—are the things which got you
into the position of even asking me about keynote speaking in the
first place.
But they're the wrong tools for the job at hand. We have to
embrace what speaking actually is. This is not “a one-off talk.”
And while it’s nice to hear nice things about your speech, they
should also arrive with nice opportunities. (That’s even nicer.)
The bulk of your time, energy, and even budget should be invested
into the things that sit closest to your revenue results. In the
case of speaking, that’s your signature talk. The speech you
consistently refine, customize, deliver, and reliably use to
generate stage-side leads. The combination of your premise and
IP, plus a smart and gripping structure, valuable and original
content, and an undeniable performance.
In every other context, you market and sell before you deliver.
Here, your absolute best leads—the key to sustainability and
growth—experience everything before they decide to buy. You don’t
need a different funnel. You need to play a different game. Play
the game you’re actually in.
Stop trying to market an 80% speech. That's a 20% asset.
Speeches are sold backwards. If you're looking for more and
better keynotes, just know:
"Good enough" isn't.
***
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Thanks for reading! Reply to reach me directly.
Keep making what matters,
—Jay
JAY ACUNZO
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*️⃣ A backwards idea
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͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
96
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Thanks for subscribing to my newsletter, Playing Favorites.
Expect to hear from me every Friday.
My mission is to help you make what matters to your career,
company, and community. As a consultant, coach, speaker, and
storyteller, I teach others to become stronger speakers and
storytellers, develop differentiated messaging and surrounding IP
they own, and generally stand out easier and connect with your
audience better thanks to the power of your ideas, not the volume
of your marketing.
I believe we should all prioritize resonance over reach to grow
our businesses and causes, and each time you hear from me, it
will be in service to that premise.
In brief, here's how I can support you and how my business works:
* On my podcast, exceptional communicators and creators take you
inside the process of crafting their signature stories. It's a
refreshing look at the work of Seth Godin, Ann Handley, Andrew
Davis, Rand Fishkin, Michelle Warner, Nat Eliason, Brad Montague,
Laura Gassner Otting, and others. Listen to How Stories Happen. (
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* I've written and hosted several other original series and other
high-impact projects to help you become a stronger business
storyteller. Explore my portfolio here. (
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* When you're ready and if you need me, you can work with me 1:1
on your speaking, messaging, and storytelling (more about my
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* I'm also a frequent speaker, following many years of being a
paid keynote speaker as my main source of income. You can learn
more about my speaking and put a date on hold at
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jay@unthinkablemedia.com12/31/2025